TEAM SUPERVISOR

ROCK HILL NEW HOPE TREATMENT CENTERS; Rock Hill (SC); On-site; USD 35,000 - 50,000; Full time

Job summary

ROCK HILL NEW HOPE TREATMENT CENTERS is seeking a Team Supervisor to lead and maintain a safe residential environment for young people in crisis. This role focuses on supervising staff, ensuring adherence to treatment plans, and maintaining an orderly unit.

The ideal candidate should have a High School Diploma and at least 1 year of experience in behavioral healthcare, demonstrating strong leadership and communication skills. Join us in making a difference in the lives of children and adolescents.

Qualifications

• At least 1 year of experience in behavioral healthcare.
• Demonstrated ability to relate to and work with children and adolescents.
• Proven ability to perform restraints.

Responsibilities

• Supervises and maintains the residential milieu.
• Implements and follows through on treatment plans.
• Oversees day-to-day operations of the unit.
• Reports unusual situations to management.

Skills

Leadership abilities

Communication skills

Understanding of behavioral healthcare

Education

High School Diploma

Job description

Job Details

Location: New Hope C - Rock Hill, SC 29732

Education Level: High School Diploma

About Us

New Hope Treatment Centers is a dynamic and innovative company focused on changing the world, one child at a time, through the healing power of relationships. Founded in 1987, we have been a welcoming place for young people in moments of crisis. Our relational approach to behavioral care has contributed to countless success stories. We get to know our kids on an individual level and work with them and their families toward a brighter next chapter.

Job Summary

The Team Supervisor supervises and maintains the residential milieu. This is a responsible supervisory position focused on safety and quality.

Responsibilities

• Assists in the implementation and follow through of the treatment plans.
• Assures that treatment plan protocol is adhered to, especially as it relates to special treatment procedures.
• Attends and oversees shift processing meetings.
• Oversees the day‑to‑day operation of the unit as it relates to staff.
• Reports unusual situations that may occur on the unit to the Residential Manager, Program Directors, and/or Executive Director.
• Assures that the unit is clean and orderly and that all waste is disposed of properly.
• Supervises staff and resident activities on and off the unit.
• Supervises accurate documentation of incident reports.

Essential Management Functions

• Monitors performance of staff supervised and is responsible for the administration of their duties; provides prompt and objective coaching and counseling and ensures timely performance appraisals.
• Oversees the duties and essential functions of the Team Leaders.

Additional Responsibilities

• Performs other related tasks as may be assigned.
• Participates in staff development and in‑service training activities to increase job knowledge.

Essential Characteristics

• Demonstrates the ability to establish credibility and be decisive.
• Establishes and maintains effective working relationships with co‑workers, management, referral sources, and the general public.
• Displays satisfactory written and verbal communication skills.
• Shows an understanding of children and adolescent developmental issues.
• Demonstrates knowledge of and insists upon the rights of children and adolescents as residents in this facility.
• Has proven ability to relate to and work with children and/or adolescents.

Organizational Relationships

This position is accountable to the Residential Director. It supervises and trains the Team Leaders and Residential Counselors.

Qualifications

1. Minimum Qualifications: High School Diploma with at least 1 year of experience in behavioral healthcare.
2. Must have proven and demonstrated leadership abilities.
3. Must be able to perform restraints.