Residential Program Supervisor - Lead Teams & Improve Care

Sheppard Pratt Careers; Frederick (MD); On-site; USD 47,000 - 57,000; Full time

Benefits offered by this job

Tuition reimbursement program

Medical, dental and vision benefits

403b retirement match

Generous paid time off

Employee Assistance Program (EAP)

Job summary

Sheppard Pratt is seeking a full-time supervisor responsible for managing a specific program area and delivering services with staff supervision in Frederick, MD. The role emphasizes day-to-day operations, quality improvement, and client-focused support.

You will participate in hiring, training, and ongoing supervision of staff while ensuring regulatory compliance and strong relationships with clients and partner providers.

Qualifications

• High school diploma or GED; Bachelor's degree in a related field preferred.
• Two years of positively referenced experience, including in a supervisory role.
• Working knowledge of Microsoft Office.
• A driver’s license with 3-points or less and access to an insured vehicle.

Responsibilities

• Managing the specific program area(s) and delivering services with staff supervision.
• Monitoring smooth day-to-day operations.
• Implementing and maintaining systems for continuous quality improvement.
• Assessing, coordinating, and implementing direct support service needs of clients.
• Participating in the hiring, training, and ongoing supervision and evaluation of staff.
• Ensuring compliance with applicable licensing, regulatory, funding, and accrediting bodies.
• Establishing and maintaining positive relationships with clients, support systems, and partner service providers.

Skills

Supervisory experience

Microsoft Office

Education

High school diploma or GED

Bachelor’s degree in related field preferred

Job description

Sheppard Pratt is seeking a full-time supervisor responsible for managing a specific program area and delivering services with staff supervision in Frederick, MD. The role emphasizes day-to-day operations, quality improvement, and client-focused support.

You will participate in hiring, training, and ongoing supervision of staff while ensuring regulatory compliance and strong relationships with clients and partner providers.