Crisis Residential Program Supervisor — Lead & Impact

Sheppard-Pratt-; Germantown (MD); On-site; USD 48,000 - 59,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

403b retirement match

Paid time off

Employee Assistance Program

Job summary

Sheppard Pratt is seeking a Program Supervisor for the Crisis Residential program in Germantown, MD. This on-site role involves managing the program area, delivering services, and supervising staff to support individuals in crisis.

You will coordinate day-to-day operations, drive continuous quality improvement, and ensure regulatory compliance while building strong relationships with clients and community partners. A strong leadership mindset is essential.

Qualifications

• Two years of positively referenced experience, including in a supervisory role.
• High school diploma or GED; Bachelor’s degree preferred.
• Working knowledge of Microsoft Office.

Responsibilities

• Manage program areas, including service delivery and supervision of staff.
• Monitor day-to-day operations and support quality improvements.
• Coordinate client services and collaborating with treatment providers.
• Participate in hiring, training, and evaluating staff.
• Ensure compliance with licensing, funding, and accreditation standards.
• Build positive relationships with clients, families, and partner providers.

Skills

Team leadership

Communication

Problem solving

Education

High school diploma or GED

Bachelor’s degree in a related field

Tools

Microsoft Office

Job description

Sheppard Pratt is seeking a Program Supervisor for the Crisis Residential program in Germantown, MD. This on-site role involves managing the program area, delivering services, and supervising staff to support individuals in crisis.

You will coordinate day-to-day operations, drive continuous quality improvement, and ensure regulatory compliance while building strong relationships with clients and community partners. A strong leadership mindset is essential.