Residential Program Supervisor (Direct Support / DSP)

Epilepsy Center of Northwest Ohio; Maumee (OH); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Student loan repayment

Health insurance (employer-paid dental

Vision)

Bonuses (attendance/referral)

401(k) matching

Life & disability insurance

Paid time off (PTO)

Training & orientation

Health savings account

Flexible spending account

Dependent care accounts

Employee Resource Network

Employee Assistance Program

Job summary

The Epilepsy Center of Northwest Ohio is seeking a Residential Program Supervisor to lead a care team across multiple residential homes, ensuring high-quality, person-centered care and safe, enriching living environments. You will mentor Direct Support Professionals, coordinate services, and drive continuous improvement.

This leadership role emphasizes advocacy and community integration, with responsibilities including on-call weekend coverage, staff development, and collaboration with nursing

Qualifications

• High school diploma or GED.
• 1–3 years of experience in developmental disabilities, caregiving, or human services.
• Must be 18 years of age or older.
• Valid driver’s license with a clean driving record.
• Ability to pass BCI/FBI background checks and required health screenings.
• Associate degree in Social Work, Human Services, Healthcare, or related field preferred.

Responsibilities

• Oversee daily operations across assigned residential sites.
• Provide daily leadership, coaching, and training to DSPs.
• Participate in hiring, onboarding, staff development, scheduling, and PTO approvals.
• Ensure staff are trained on ISP/IP plans, policies, and procedures.
• Monitor critical documentation (MARs, Primary Solutions, reports) and ensure safety.
• Lead team meetings, care coordination, and communication with nursing/admin teams.
• Provide on-call weekend rotation and backup direct care across shifts.

Skills

Leadership

Communication

Time management

Organizational skills

Driver's license

Education

High school diploma or GED

Associate degree preferred

Job description

• Job Type: Full-Time
• Shifts: Mix of 1st & 2nd shift + On-call weekend rotation

[Student Loan Repayment + Bonuses!]

• Location: Lucas & Wood County, OH (In-Person / Field-Based)
• Job Type: Full-Time
• Shifts: Mix of 1st & 2nd shift + On-call weekend rotation

Why You’ll Love Working Here (Benefits)

• Student Loan Repayment Assistance: We help you clear your student debt!
• Robust Healthcare: Cost-share medical, plus 100% Employer-Paid Dental & Vision.
• Financial Incentives: Attendance bonuses + Referral bonuses (up to $500 per referral).
• Future Security: 401(k) with company matching, plus life and disability insurance.
• Work-Life Support: Generous Paid Time Off (PTO) for vacations; paid training and orientation, health savings, flexible spending, & dependent care accounts; and a local Employee Resource Network & national Employee Assistance Program.
• Growth: Continuous career growth and advancement opportunities.

Make a Meaningful Impact Every Day

At The Epilepsy Center of Northwest Ohio, leadership isn't about sitting behind a desk, it’s about empowering people. We are searching for a Residential Program Supervisor who refuses to accept the status quo, and who doesn't just want to manage a house, but wants to build a true home.

Role

We believe that every individual regardless of the challenges they face deserves a life filled with dignity, joy, and unconditional belonging. In this leadership role, you will:

• Champion a Community: Lead a dedicated care team, support independent living, and tear down barriers to help our residents gain full acceptance.
• Lead from the Heart: Cultivate a peaceful and thriving environment for individuals.

If you are a natural leader with a fierce passion for advocacy, stop scrolling. Your next chapter starts here.

About The Role

As a Residential Program Supervisor (House Supervisor), you’ll ensure high-quality, person-centered care while overseeing the daily healthcare and lifestyle operations of residential living homes. Through coordinating services, you will maintain a safe, enriching home environment for the individuals we serve. In addition, you will actively lead, train, and mentor our Direct Support Professionals (DSPs) the vital frontline caregivers supporting our individuals.

Key Responsibilities

• Site Operations: Oversee daily operations, household budgets, grocery management, emergency drills, and maintenance needs across assigned residential sites.
• Team Leadership: Provide daily leadership, coaching, and training to DSPs. Participate in hiring, onboarding, staff development, scheduling, call-offs, shift coverage, and PTO approvals.
• Quality Assurance & Compliance: Conduct weekly site visits and monthly QA reviews. Ensure staff are thoroughly trained on ISP/IP plans, policies, and procedures.
• Documentation & Safety: Monitor critical documentation, including MARs, Primary Solutions, and required reports. Ensure all individuals are safe and free from abuse, neglect, and exploitation.
• Collaborative Care: Assist with team meetings, assessments, and care coordination. Communicate fluidly with supervisors, nursing staff, and administrative teams.
• Hands-On Support: Participate in the on-call weekend rotation and provide direct care support/backup coverage (1st, 2nd, or 3rd shifts; weekends) as needed.

What We Are Looking For

• High school diploma or GED.
• 1–3 years of experience in developmental disabilities, caregiving, or human services.
• Must be 18 years of age or older.
• Valid driver’s license, reliable personal transportation, and a clean driving record (fewer than 6 points).
• Ability to successfully pass BCI/FBI background checks and required health screenings.

Preferred Assets

• Associate degree in Social Work, Human Services, Healthcare, or a related field.
• Prior supervisory or leadership experience.
• Strong communication, organization, and critical thinking skills.

Top Qualities For Success

• Leadership & Coaching mindset
• Strong time management & decision-making skills
• Communication & relationship-building strengths
• An authentic, person-centered approach to care
• High reliability & professionalism

Schedule & Work Environment

• Schedule: Full-time leadership role with mixed schedule primarily across 1st and 2nd shifts. Includes an on-call weekend rotation and additional hours as needed for program or direct care coverage.
• Environment: Primarily field-based with regular site visits. Must be completely comfortable providing direct care when needed and supporting multiple residential locations.

About The Epilepsy Center Of NW Ohio

The Epilepsy Center of Northwest Ohio is a non-profit organization dedicated to improving the lives of individuals and families affected by epilepsy and developmental disabilities. We are an Equal Opportunity Employer focused on inclusion, empowerment, and understanding.

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