Residential Program Supervisor (Direct Support / DSP)

Epilepsycenter; Maumee (OH); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Student loan repayment

Dental & vision fully paid

Attendance bonus

Referral bonus up to $500

401(k) with company matching

Life and disability insurance

Paid time off

Training and orientation

Health savings account

Flexible spending accounts

Employee Resource Network

Employee Assistance Program

Career growth opportunities

Job summary

The Epilepsy Center of Northwest Ohio is seeking a Residential Program Supervisor to lead DSP teams across in-person residential sites. You will oversee daily operations, staff development, and care coordination to ensure high-quality, person-centered living environments.

We value proactive leaders who can manage schedules, train staff, and participate in weekend on-call coverage. This is a full-time, field-based leadership role with growth opportunities in a nonprofit setting.

Qualifications

• High school diploma or GED.
• 1–3 years of experience in developmental disabilities, caregiving, or human services.
• Must be 18 years of age or older.
• Valid driver’s license with a clean driving record (<6 points).
• Ability to pass BCI/FBI background checks and health screenings.

Responsibilities

• Site Operations: Oversee daily operations, budgets, groceries, emergency drills, and maintenance across sites.
• Team Leadership: Provide daily leadership, coaching, onboarding, scheduling, and PTO approvals for DSPs.
• Quality Assurance & Compliance: Conduct weekly site visits and QA reviews; ensure ISP/IP training compliance.
• Documentation & Safety: Monitor MARs, Primary Solutions, and required reports; ensure safety and protection from abuse.
• Collaborative Care: Assist with team meetings, assessments, and care coordination; communicate with supervisors and nursing staff.
• Hands-On Support: Participate in on-call weekend rotation and provide direct care when needed across shifts.

Skills

Leadership

Coaching

Communication

Organization

Education

High school diploma or GED

Associate degree in Social Work or related field

Job description

Residential Program Supervisor (Direct Support / DSP)

[Student Loan Repayment + Bonuses!]

• Location: Lucas & Wood County, OH (In-Person / Field-Based)
• Job Type: Full-Time
• Shifts: Mix of 1st & 2nd shift + On-call weekend rotation

Why You’ll Love Working Here (Benefits)

• Student Loan Repayment Assistance: We help you clear your student debt!
• Robust Healthcare: Cost-share medical, plus 100% Employer-Paid Dental & Vision.
• Financial Incentives: Attendance bonuses + Referral bonuses (up to $500 per referral).
• Future Security: 401(k) with company matching, plus life and disability insurance.
• Work-Life Support: Generous Paid Time Off (PTO) for vacations; paid training and orientation, health savings, flexible spending, & dependent care accounts; and a local Employee Resource Network & national Employee Assistance Program.
• Growth: Continuous career growth and advancement opportunities.

Make a Meaningful Impact Every Day

At The Epilepsy Center of Northwest Ohio, leadership isn't about sitting behind a desk, it’s about empowering people. We are searching for a Residential Program Supervisor who refuses to accept the status quo, and who doesn't just want to manage a house, but wants to build a true home.

We believe that every individual regardless of the challenges they face deserves a life filled with dignity, joy, and unconditional belonging. In this leadership role, you will:

• Champion a Community: Lead a dedicated care team, support independent living, and tear down barriers to help our residents gain full acceptance.
• Lead from the Heart: Cultivate a peaceful and thriving environment for individuals.

If you are a natural leader with a fierce passion for advocacy, stop scrolling. Your next chapter starts here.

About the Role

As a Residential Program Supervisor (House Supervisor), you’ll ensure high-quality, person-centered care while overseeing the daily healthcare and lifestyle operations of residential living homes. Through coordinating services, you will maintain a safe, enriching home environment for the individuals we serve. In addition, you will actively lead, train, and mentor our Direct Support Professionals (DSPs) the vital frontline caregivers supporting our individuals.

Key Responsibilities

• Site Operations: Oversee daily operations, household budgets, grocery management, emergency drills, and maintenance needs across assigned residential sites.
• Team Leadership: Provide daily leadership, coaching, and training to DSPs. Participate in hiring, onboarding, staff development, scheduling, call-offs, shift coverage, and PTO approvals.
• Quality Assurance & Compliance: Conduct weekly site visits and monthly QA reviews. Ensure staff are thoroughly trained on ISP/IP plans, policies, and procedures.
• Documentation & Safety: Monitor critical documentation, including MARs, Primary Solutions, and required reports. Ensure all individuals are safe and free from abuse, neglect, and exploitation.
• Collaborative Care: Assist with team meetings, assessments, and care coordination. Communicate fluidly with supervisors, nursing staff, and administrative teams.
• Hands-On Support: Participate in the on-call weekend rotation and provide direct care support/backup coverage (1st, 2nd, or 3rd shifts; weekends) as needed.

What We Are Looking For

Required Minimums

• High school diploma or GED.
• 1–3 years of experience in developmental disabilities, caregiving, or human services.
• Must be 18 years of age or older.
• Valid driver’s license, reliable personal transportation, and a clean driving record (fewer than 6 points).
• Ability to successfully pass BCI/FBI background checks and required health screenings.

Preferred Assets

• Associate degree in Social Work, Human Services, Healthcare, or a related field.
• Prior supervisory or leadership experience.
• Strong communication, organization, and critical thinking skills.

Top Qualities for Success

• Leadership & Coaching mindset
• Strong time management & decision-making skills
• Communication & relationship-building strengths
• An authentic, person-centered approach to care
• High reliability & professionalism

Schedule & Work Environment

• Schedule: Full-time leadership role with mixed schedule primarily across 1st and 2nd shifts. Includes an on-call weekend rotation and additional hours as needed for program or direct care coverage.
• Environment: Primarily field-based with regular site visits. Must be completely comfortable providing direct care when needed and supporting multiple residential locations.

About The Epilepsy Center of NW Ohio

The Epilepsy Center of Northwest Ohio is a non-profit organization dedicated to improving the lives of individuals and families affected by epilepsy and developmental disabilities. We are an Equal Opportunity Employer focused on inclusion, empowerment, and understanding.

Elevate Your Caregiving Career Today!