Residential Program Manager — People-Centered Care & Impact

Sunshine Communities; Maumee (OH); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Comprehensive health package

401(k) with company match

Paid Training

Paid Vacation & Personal Days

Success Coach

Tuition/Loans

Transportation Assistance

Employee Referral Program

Employee Assistance Program

Sunshine U training

Job summary

Sunshine Communities in Maumee, Ohio seeks a Residential Program Manager to provide leadership and oversight ensuring high-quality, person-centered support in a safe, engaging environment. You’ll coordinate services with individuals, families, staff, and clinical professionals to meet goals and regulatory requirements.

The role emphasizes supervisory experience, DD-specific expertise, and collaboration across departments to sustain program operations and community integration.

Qualifications

• Bachelor’s Degree or higher required for ICF Home Management.
• GED or HS Diploma required for Waiver Home Management – 18 years or older
• 3-5 years’ experience in the field of Developmental Disabilities
• 3+ years’ experience in supervision or management
• Prior Direct Support Professional experience preferred
• Prior medical experience with mechanical ventilators preferred
• Valid Driver’s License, good driving record and auto insurance
• Able to pass criminal background, drug test and physical

Responsibilities

• Develop and oversee individualized support plans based on each person’s needs, preferences, and goals.
• Assess individual needs and acuity using required state assessment tools, including ODDP, IAF, AAI, and other applicable assessments.
• Coordinate with families, support networks, and clinical professionals to ensure appropriate services and continuity of care.
• Monitor implementation of support plans, documentation, staffing, safety, and quality of services.
• Lead, train, coach, and support staff while promoting teamwork, accountability, and positive behavior support.
• Delegate responsibilities, provide regular feedback, and ensure staff complete required training and competencies.
• Work with Scheduling to ensure appropriate staff coverage for assigned homes, including providing direct support as needed.
• Maintain compliance with applicable laws, regulations, and organizational policies.
• Collaborate with HR, Finance, Facilities, Scheduling, IT, Volunteer Services, and other departments to support effective program operations.
• Help individuals build meaningful community connections and experience opportunities for relationships, employment, activities, independence, and quality of life.
• Participate in management team meetings, share feedback, and contribute to continuous organizational improvement.
• Participate in the agency’s rotational on-call system and maintain responsibility for an assigned caseload.
• Complete other duties as assigned.

Skills

Supervision experience

Management experience

Developmental Disabilities

Education

Bachelor’s Degree or higher for ICF Home Management

GED or HS Diploma for Waiver Home Management

Job description

Sunshine Communities in Maumee, Ohio seeks a Residential Program Manager to provide leadership and oversight ensuring high-quality, person-centered support in a safe, engaging environment. You’ll coordinate services with individuals, families, staff, and clinical professionals to meet goals and regulatory requirements.

The role emphasizes supervisory experience, DD-specific expertise, and collaboration across departments to sustain program operations and community integration.