Residential Program Manager (IDD Services)

Community Options, Inc.; Pflugerville (TX); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Insurance Options (Medical, Dental, V

Paid Holidays—Birthday Holiday

Generous PTO

Employee Incentive & Discount Programs

403b Retirement Plan

Career Growth Opportunities

Job summary

Community Options, Inc. in Pflugerville, TX is seeking a Residential Program Manager to lead a team delivering person-centered care for individuals with intellectual and developmental disabilities. The role supports daily operations and helps the team meet programmatic goals.

You will supervise staff, ensure proper scheduling, provide essential training on daily routines, and manage ISP/PCP development with an interdisciplinary team to address concerns and behavioral progress.

Qualifications

• HS Diploma or GED completed per state guidelines.
• Experience supporting individuals with intellectual or developmental disabilities.
• Knowledge of state regulatory operations for IDD.
• Valid Driver's License and ability to pass background checks.

Responsibilities

• Lead and train teams to support programmatic initiatives, goals, daily routines, and the unique needs of individuals with intellectual and developmental disabilities.
• Manage staff schedules and ensure shifts are adequately staffed.
• Provide training on daily routines including cleaning, cooking established meal plans, feeding, medication administration, and maintaining personal hygiene.
• Manage team performance through effective communication, training, performance management, staff meetings, and employee recognition.
• Develop and implement activity programs including the Meaningful Day curriculum.
• Develop and update ISP/PCP with an interdisciplinary team to include concerns and behavioral developments.
• Ensure individuals are supported per ISP/PCP including medication management, meal planning, and behavior management.
• Ensure program documentation and billable records are completed accurately and timely.
• Assist with monitoring the finances of individuals ensuring purchases are approved and documented.
• Monitor the health and medical needs of individuals and report concerns promptly.
• May be required to fill shifts when staffing issues arise.
• Employees must cooperate with the licensee and department staff in inspections.

Skills

Leadership

Team‑oriented

Staff training

Communication

Education

HS Diploma / GED

Job description

Community Options, Inc. is a national non‑profit agency providing services to individuals with disabilities in 12 states.

We are actively seeking a Residential Program Manager in Pflugerville, TX. The Program Manager leads a team to provide person‑centered care tailored to meet the needs of individuals with intellectual and developmental disabilities. This person will support teams with day‑to‑day operations and challenges to achieve programmatic goals.

Responsibilities

• Lead and train teams to support programmatic initiatives, goals, daily routines, and the unique needs of individuals with intellectual and developmental disabilities
• Manage staff schedules and ensure shifts are adequately staffed
• Provide training on daily routines including cleaning, cooking established meal plans, feeding, medication administration, and maintaining personal hygiene
• Manage team performance through effective communication, training, performance management, staff meetings, and employee recognition
• Develop and implement activity programs including the Meaningful Day curriculum
• Develop and update Individual Support Plans (ISP)/Person-Centered Plans (PCP) with an interdisciplinary team to include any concerns, observations, and behavioral developments
• Ensure individuals are supported per their ISP/PCP including medication management, meal planning, and behavior management
• Ensure program documentation and billable records are completed accurately and timely
• Assist with monitoring the finances of individuals ensuring purchases are approved and accounted for with documentation
• Monitor the health and medical needs of individuals and immediately report any concerns
• May be required to fill shifts when staffing issues arise
• Employees must cooperate with the licensee and department staff in any inspection, inquiry or investigation

Minimum Requirements

• HS Diploma / GED required.
• Complete all state and agency required training per state guidelines
• Experience supporting individuals with intellectual or developmental disabilities
• Knowledge of state regulatory agency operations and standards relevant to supporting individuals with intellectual developmental disabilities
• Team‑Oriented with demonstrated leadership experience
• Valid Driver's License
• Employment is contingent upon successful completion of checks of criminal background, central registry, child abuse registry, and drug testing

Working Conditions

• Work in residential programs, day programs, and in the community
• Schedule may change due to business needs and may include evening and weekend hours
• May be required to be on‑call in cooperation with other management staff
• Frequent lifting, stretching, and other physical exertion may be required
• May be required to transport individuals utilizing your own vehicle or company provided vehicles
• May be required to lift or move 25+ pounds
• May assist with wheelchair transfer of non‑ambulatory individuals
• May be exposed to various medical conditions and communicable disease

Competitive Benefits

• Insurance Options (Medical, Dental, Vision)
• Paid Holidays—Including a Birthday Holiday
• Generous Paid Time Off (PTO)
• Employee Incentive & Discount Programs
• 403b Retirement Plan
• Exceptional Career Growth Opportunities

Community Options is an Equal Opportunity Employer M/F/D/V