Residential Program Manager – I/DD | Flexible Hours

Arc of Onondaga; City of Syracuse (NY); Hybrid; USD 72,000 - 76,000; Full time

Benefits offered by this job

Excellent work-life balance

Flexible scheduling

Remote work opportunities

Generous paid time off

Comprehensive benefits

Professional development opportunities

Job summary

Arc of Onondaga in Syracuse, NY is seeking a Residential Program Manager to lead our residential division and support the teams who make a difference every day. As the manager you will provide leadership and operational oversight for residential programs, ensure safe, high‑quality, person‑centered services, and promote independence and quality of life.

We offer excellent work‑life balance, flexible scheduling with remote possibilities, generous paid time off, comprehensive benefits, and ongoing

Qualifications

• Bachelor's degree in Human Services or related field plus 2–4 years of relevant experience, incl. supervision of programs for people with developmental disabilities.
• Related Associate's degree plus 4 years of relevant experience, incl. 2 years of supervisory experience in developmental disabilities.

Responsibilities

• Hire, train, supervise, and support Residence Managers.
• Ensure compliance with NYS and federal regulations and agency standards.
• Oversee residential operations, staffing utilization, and operating budgets.
• Promote safe, supportive environments for residents and Direct Support Professionals.
• Provide leadership, coaching, and problem-solving support to residential teams.
• Champion person-centered practices that promote dignity, choice, independence, and quality of life.

Skills

Leadership

Communication

Organizational

Problem-solving

Education

Bachelor's degree in Human Services

Associate's degree with 4+ years experience

Job description

Arc of Onondaga in Syracuse, NY is seeking a Residential Program Manager to lead our residential division and support the teams who make a difference every day. As the manager you will provide leadership and operational oversight for residential programs, ensure safe, high‑quality, person‑centered services, and promote independence and quality of life.

We offer excellent work‑life balance, flexible scheduling with remote possibilities, generous paid time off, comprehensive benefits, and ongoing