Community Programs Leader - Flexible Hours & Growth

Arc of Onondaga County; City of Syracuse (NY); Hybrid; USD 60,000 - 82,000; Full time

Benefits offered by this job

12 paid holidays annually

Vacation time

Sick leave

Personal days

Remote work opportunities

Flexible scheduling

Medical, dental, and vision insurance

HSA employer-funded

401(k) with employer matching

Job summary

Arc of Onondaga County is seeking a Community Programs Manager to lead and grow community-based programs for children, youth, and adults with developmental and intellectual disabilities.

The role involves supervising program staff, developing new programming, and building partnerships to promote inclusion and personal growth. This position reports to the Chief Program Officer – Community Services and offers flexible scheduling with remote work options.

Qualifications

• Associate's degree in Human Services or related field.
• At least 2 years of experience with individuals with developmental disabilities.
• At least 1 year of supervisory experience.
• Valid New York State driver's license.
• Basic computer skills incl. Outlook and Word.
• Ability to learn agency software and electronic documentation systems.
• Ability to use mapping and navigation programs such as Google Maps.
• Strong organizational, communication, leadership, and problem‑solving skills.

Responsibilities

• Oversee daily operations of assigned community programs.
• Develop and implement engaging programs for individuals with developmental and intellectual disabilities.
• Plan, promote, and coordinate respite and recreational opportunities.
• Ensure appropriate staffing, scheduling, training, and program coverage.
• Supervise, support, and develop direct‑report staff, including hiring, performance evaluations, training, and disciplinary actions.
• Build positive relationships with participants, families, caregivers, community organizations, and other service providers.
• Identify emerging community needs and develop new programs, partnerships, and services.
• Coordinate with Plan Coordination to facilitate participant intakes.
• Establish safety and supervision guidelines based on individual needs.
• Conduct interest assessments to guide future programming.
• Maintain accurate participant records, payroll information, schedules, statistics, and compliance documentation.
• Develop grant proposals and seek outside funding opportunities to support program growth.
• Participate in agency committees, meetings, trainings, and Life Plan meetings as required.
• Review and assist with agency policies and procedures.
• Provide direct support to individuals and cover staff call‑outs as needed.
• Continuously identify opportunities to expand existing programs and develop new collaborations.
• Support the mission and values of Arc of Onondaga through professionalism and respect.

Skills

Organizational skills

Communication

Leadership

Problem solving

Driver's license

Education

Associate's Degree in Human Services or related field

Bachelor's Degree in Human Services or related field

Tools

Microsoft Outlook

Microsoft Word

Agency software

Electronic documentation systems

Job description

Arc of Onondaga County is seeking a Community Programs Manager to lead and grow community-based programs for children, youth, and adults with developmental and intellectual disabilities.

The role involves supervising program staff, developing new programming, and building partnerships to promote inclusion and personal growth. This position reports to the Chief Program Officer – Community Services and offers flexible scheduling with remote work options.