Residential Program Manager, Behavioral Health

Lightfully Behavioral Health; Santa Monica (CA); On-site; USD 71,000 - 89,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, vision insurance

Paid time off

401(k) plan

Education & development opportunities

Employee assistance program

Supportive, mission-driven culture

Job summary

Lightfully Behavioral Health is seeking a Program Manager to oversee operations for a designated program, including staffing, scheduling, and regulatory compliance. You will supervise Client Care Technicians and Program Coordinators, coordinate admissions and transitions, and partner with clinical leadership to maintain high-quality client care.

The role emphasizes staff development, performance reviews, and maintaining a safe, compliant environment.

Qualifications

• Bachelor's degree in Psychology, Social Work, or related field with 24+ sem hours in relevant subjects.
• 2+ years full-time work in a community program serving clients with mental illness, including 1 year supervising direct care staff.
• Alternative: 4 years direct services + 1 year supervising staff and high school/GED.

Responsibilities

• Supervise Client Care Technicians and Program Coordinators with coaching and support.
• Oversee hiring, onboarding, training, and performance reviews within timelines.
• Schedule to census and manage payroll timecards with accuracy.
• Coordinate admissions, transitions, and discharges with clinical teams.
• Monitor regulatory compliance and safety across the program.
• Maintain confidentiality and professional boundaries with clients and staff.

Skills

Supervisory skills

Interviewing

Coaching

Scheduling

Time management

MS Office

EMR systems

English fluency

Spanish preferred

Education

Bachelor's degree in Psychology, Social Work, or related

4+ years direct service supervision (alternative)

Tools

MS Office

EMR systems

Job description

Lightfully Behavioral Health is seeking a Program Manager to oversee operations for a designated program, including staffing, scheduling, and regulatory compliance. You will supervise Client Care Technicians and Program Coordinators, coordinate admissions and transitions, and partner with clinical leadership to maintain high-quality client care.

The role emphasizes staff development, performance reviews, and maintaining a safe, compliant environment.