Residential Program Manager

GOEBEL FIXTURE COMPANY; Washington (Washington County); On-site; USD 53,000 - 64,000; Full time

Job summary

PathWays is seeking a Residential Program Manager to lead our 24/7 residential homes for adults with intellectual disabilities. You will oversee daily operations, coach staff, ensure safety and quality, and drive continuous improvement across homes.

As a key leader, you’ll mentor Home Coordinators and Direct Support Professionals, manage program funds, and ensure compliance with licensing and regulatory requirements, while fostering person-centered care and team development.

Qualifications

• Associate’s or Bachelor’s degree required or four years in Human Services/Direct Care.
• 3–5 years of experience in a Human Services agency.
• Experience supporting individuals with intellectual disabilities in residential settings.
• Previous supervisory experience preferred.

Responsibilities

• Oversee daily operations of assigned residential programs, including staffing and funds.
• Supervise and coach Home Coordinators and Direct Support Professionals.
• Conduct developmental meetings focused on performance and quality.
• Ensure licensing, regulatory, and quality assurance compliance.
• Maintain documentation for individuals, staff, and homes.
• Promote safety and wellbeing as top priorities in all activities.
• Participate in interdisciplinary teams and implement ISP/behavior plans.

Skills

Leadership

Supervisory experience

Coaching

Documentation

Regulatory compliance

Education

4 Year Degree

Job description

• Location Washington, PA, 15301,United States
• Base Pay $58,581.04 - $58,581.04 / Year
• Job Category Leadership, Direct Care, Life Skills
• Employee Type Exempt - Full Time
• Required Degree 4 Year Degree
• Manage Others Yes

Lead With Purpose. Make an Impact. Grow Your Career.

PathWays is seeking a Residential Program Manager to join our Residential Services team. This leadership role oversees the day-to-day operations of our 24/7 residential homes serving adults with intellectual disabilities. You’ll play a vital role in ensuring individuals receive high-quality, person-centered supports in a safe, respectful, and empowering environment.

As a key leader, the Residential Program Manager provides hands‑on leadership, coaching, and professional development to Home Coordinators and Direct Support Professionals, while driving excellence, accountability, and continuous quality improvement across assigned homes.

Why Work at PathWays?

• Medical, Dental & Vision Insurance
  (Effective the 1st of the month following hire)
• Paid Holidays
• Employer-Paid Life Insurance
• 403(b) Retirement Plan
• FREE EAP Services
• Employee Referral Incentives
• Employee Discounts
  (AT&T, Planet Fitness, Loan Forgiveness programs, and more)
• Company-Paid Training
  (CPR, Medication Administration, Certified Investigator, and more)

What You’ll Do as a Residential Program Manager

• Oversee daily operations of assigned residential programs, including staffing, program funds, and physical sites
• Supervise, coach, and support Home Coordinators and Direct Support Professionals
• Conduct and document regular developmental meetings focused on performance, problem-solving, service quality, and professional growth
• Ensure compliance with all licensing, regulatory, and quality assurance requirements
• Perform routine inspections of residential properties and review individual care documentation
• Manage incidents thoroughly and in accordance with agency policy and regulatory requirements
• Maintain consistent clinical, health, wellness, and nutritional standards
• Ensure all required documentation for individuals, staff, and homes is accurate and completed on time
• Promote a culture where individual safety and well‑being are always the top priority
• Participate in interdisciplinary teams, including implementation of ISPs, behavior support plans, and clinical initiatives
• Enforce PathWays policies and procedures, along with DHS, HUD, OSHA, and HIPAA regulations

Career Development at PathWays

We don’t just support the people in our care — we support your growth too.

PathWays offers the National Alliance for Direct Support Professionals (NADSP) Certification Program, including the Front-Line Supervisor Certification.

• Earn a $1.50/hour pay increase with certification
• Your dedication and leadership are recognized and rewarded

Your impact here goes far beyond a paycheck — it builds a meaningful career.

Requirements

What You’ll Need

• Associate’s or Bachelor’s degree required
  OR
• In lieu of a degree, a minimum of four (4) years of Human Services or Direct Care experience
• 3–5 years of experience in a Human Services agency
• Experience supporting individuals with intellectual disabilities in a residential/group home setting preferred
• Previous supervisory experience preferred

Licensing & Certifications

• Valid driver’s license required; must be maintained throughout employment
• Personal auto insurance required and must meet PathWays eligibility
• Ability to operate agency vehicles, including passenger vans/minibuses
• Must obtain and maintain:
• CPR/First Aid
• ODP Medication Administration
• HUD Property Manager certification

Physical & Additional Requirements

• Must be at least 18 years of age
• Successful completion of criminal background checks
• Pre‑employment physical and TB test
• Ability to lift up to 30 pounds independently; heavier lifting requires team assistance
• Ability to assist individuals with transfers, toileting, and physical support needs
• Ability to participate in approved physical management techniques
• Frequent travel by personal or agency vehicle; work in varying weather conditions
• Ability to stand, walk, bend, kneel, lift, push, pull, reach, and perform repetitive motion
• Normal range of vision and hearing required

Build a Career That Matters

If you’re ready to turn your passion for helping others into a meaningful career PathWays is the place for you. Join a team that values compassion, professionalism, and person-centered care.

PathWays is proud to be an Equal Opportunity Employer. We value the unique experiences and perspectives that every person brings to our team. In accordance with the Americans with Disabilities Act (ADA), PathWays provides reasonable accommodations to qualified individuals with disabilities. We encourage prospective and current employees to discuss any accommodation needs so we can create a supportive, accessible, and empowering workplace for everyone. If you are in need of an accommodation, please reach out to use at 724.225.8145 or email us at [e-mail]