Residential Program Manager

The Arc Ontario; Town of Canandaigua (NY); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Sick time

Growth opportunities

Educational assistance

Employee assistance program

Fitness center

Pay on demand

Telehealth

Emergency assistance

Job summary

The Arc Ontario is seeking a Residential Program Manager to lead assigned residential programs and ensure high-quality, person-centered supports in a safe, welcoming home. You will supervise staff, plan services, manage admissions and finances, and maintain records.

You will collaborate with nursing and transportation teams to promote residents' independence and rights while upholding regulatory compliance and agency values.

Qualifications

• Bachelor's Degree in Human Services and over three years relevant experience including one year in assessments and service planning.
• One year of supervisory experience.
• Valid NYS Driver's License with no moving violations in the last 12 months.

Responsibilities

• Recruits, orients, trains, schedules, supervises and evaluates designated program staff.
• Attends monthly staff meetings as needed.
• Manages resident resources and fees to ensure accurate finances.
• Ensures individualized services are provided with proper records through site reviews.
• Coordinates with Residential Nursing and Residence Manager for medical procedures and Medication Certification.

Skills

Leadership

Staff supervision

Regulatory compliance

Service planning

Resident admissions

Budget and administration

Record keeping

Interdisciplinary collaboration

Education

Bachelor's Degree in Human Services

Job description

Position Overview: The Residential Program Manager is responsible for the overall leadership, operation, and regulatory compliance of assigned residential programs, ensuring individuals with developmental disabilities receive high quality, person centered supports in a safe, healthy, and welcoming home environment. This role oversees staff supervision, training, scheduling, service planning, resident admissions, financial and administrative functions, facility maintenance, audits, fire safety compliance, and on call support, while collaborating with nursing, transportation, and other agency teams to promote the well being, independence, and rights of the individuals served. The Residential Program Manager serves as a key leader in fostering a culture of accountability, excellence, and compassion while advancing The Arc Ontario's mission, vision, and values. If you are a dedicated human services professional with a passion for leadership and making a meaningful impact in the lives of others, we encourage you to apply and join our team today.

Schedule: M - F; Day shifts; Flexibility in schedule required to meet agency needs.

Our Culture

Investing in our staff while thriving in a flexible and fun work environment!

The Arc Ontario Story:

Founded in 1954 we believe that All individuals with disabilities or other challenges are one with their community.

Responsibilities

• Recruits, recommends, orients, trains, schedules, supervises and evaluates designated program staff. Attends monthly/staff meetings, as needed.
• Conducts a variety of administrative functions related to resident resources and fees to ensure resident finances are accurately accounted for.
• Ensures that individualized services are thoroughly provided to residents and proper records kept, by regular review of site records.
• Regularly communicates with Residential Nursing team and Residence Manager for each site to ensure all medical procedures are being followed and staff Medication Certification is maintained.

As a team member at The Arc Ontario, you will receive...

• Health and retirement benefits
• Paid time off; Over 3 weeks of vacation within your first year!
• Sick Time
• Growth potential/Opportunity for advancement within my agency
• Educational Assistance
• Employee Assistance Program
• Access to a Fitness Center in the Main Facility
• Pay on Demand
• Free Telehealth with EZaccessMD
• Emergency Assistance Funding
• And more

Requirements

• Bachelor's Degree in Human Services Field and over three (3) years relevant experience including one (1) year performing or participating in assessments and service planning for developmentally disabled or other related population, and one (1) year of supervisory experience, or an equivalent amount of education and/or experience.
• Valid NYS Driver's License with no moving violations 12 months prior to date of hire.

The Arc Ontario is an equal opportunity employer and is committed to creating an inclusive and diverse workplace. The Arc Ontario does not discriminate in hiring or employment on the basis of any characteristic protected by local, state, or federal laws.