College Experience Supervisor

The Arc Ontario; Town of Canandaigua (NY); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Growth potential/Advancement

Educational Assistance

Employee Assistance Program

Fitness Center access

Pay on Demand

Telehealth services

Emergency Assistance

Job summary

The Arc Ontario in Canandaigua, NY is seeking a Program Supervisor to oversee daily operations across Community Learning Centers, Day Hab/Pre‑Voc, Community Habilitation, and Recreation programs. You will supervise direct support professionals, coordinate staffing, support training and hiring, ensure services meet OPWDD standards, and monitor documentation and billing.

You will conduct QA checks, lead meetings, plan recreational activities, liaise with families and staff, and promote a

Qualifications

• Bachelor's Degree and over one year relevant experience or an equivalent amount of education/experience.
• NYS driver's license and safe driving record for 1 full year prior to hire date

Responsibilities

• Works independently of the site Manager and serves as primary supervisor for assigned staff.
• Ensures individual plans support community participation and timely documentation and billing.
• Accompanies individuals to off-site activities and provides supervision and skills training.
• Completes recreation calendar, site newsletter, and maintains meeting minutes.
• Conducts regular QA checks and assists with meetings and feedback from staff and participants

Skills

Staff supervision

Team leadership

Communication with families

Documentation

QA checks

Community participation

Education

Bachelor’s degree

Job description

Position Overview: The Program Supervisor oversees daily operations across Community Learning Centers, Day Hab/Pre‑Voc, Community Habilitation, and Recreation programs by supervising DSPs, coordinating staffing, supporting training and hiring, and ensuring services meet OPWDD standards for meaningful, person‑centered habilitation. They monitor documentation and billing, maintain compliance with agency policies, assist with community outings and skill‑building activities, implement health and behavior plans, and support routine site maintenance. The role also conducts QA checks, fire drills, meetings, and recreational planning while fostering strong communication with families, staff, and participants and modeling professionalism, teamwork, and agency values.

Work Location: Canandaigua , NY

Schedule: M-F; 730am-330pm; Flexibility in schedule required to meet agency needs.

As a full time team member at The Arc Ontario, you will receive...

• Health and retirement benefits
• Paid time off; Over 3 weeks of vacation within your first year!
• Sick Time
• Growth potential/Opportunity for advancement within my agency
• Educational Assistance
• Employee Assistance Program
• Access to a Fitness Center in the Main Facility
• Pay on Demand
• Free Telehealth with EZaccessMD
• Emergency Assistance Funding
• And more

Our Culture Investing in our staff while thriving in a flexible and fun work environment!

The Arc Ontario Story: Founded in 1954 we believe that All individuals with disabilities or other challenges are one with their community.

Responsibilities

• Works independently of the site Manager. Communicates any issues and needs to the correct parties, and is responsible for day to day operation of the site. Serves as primary supervisor for assigned staff.
• Ensures individual plans support community participation and contribution. Ensures that specific valued outcomes frequency for each individual is met. Is involved in regular and assigned QA checks. Informs staff of documentation to be completed and follows up ensuring its completion. Verifies signature sheet is accurate and up-to-date. Evaluates and reviews daily billing documentation.
• Accompanies individuals to off-site activities or in the community to provide general supervision, skills training, or assistance as may be necessary including grocery shopping, banking, recreation, entertainment, medical appointments. Assists in planning group leisure activities, recreational events, and outings. May conduct site meetings, maintaining minutes and providing feedback on participant requests. Completes recreation calendar and site newsletter, and distributes, as applicable.

Requirements

• Bachelor's Degree and over one year relevant experience or an equivalent amount of education/experience.
• Field-specific experience preferred.
• NYS driver's license and safe driving record for 1 full year prior to hire date

The Arc Ontario is an equal opportunity employer and is committed to creating an inclusive and diverse workplace. The Arc Ontario does not discriminate in hiring or employment on the basis of any characteristic protected by local, state, or federal laws.