Residential Program Manager

Family Residences and Essential Enterprises, Inc.; Selden (NY); On-site; USD 70,000 - 90,000; Full time

Job summary

Family Residences and Essential Enterprises, Inc. seeks a Residential Manager to lead a team of Direct Support Professionals and allied staff in a person-centered, collaborative program.

The role emphasizes rights, safety, and personal outcomes, while partnering with clinicians to implement care plans and document progress. The position supervises operations, coordinates staff, and ensures adherence to regulatory and quality standards; a full-time schedule is typical, with a five‑day work week

Qualifications

• High School Diploma or equivalent required.
• For OPWDD, a minimum of two (2) years of experience with individuals with developmental/intellectual disabilities and/or mental health disorders.
• For OMH, one of the following must be met: High school diploma and five years of human services experience; an associate’s degree with three years; a bachelor’s/master’s in a human service field or licensure; CPS certification in certain settings.

Responsibilities

• Supervise, train, evaluate, and oversee DSPs and support staff.
• Collaborate with clinical providers to develop plans of care and ensure timely documentation.
• Coordinate staffing and scheduling to maintain adequate coverage and compliance.
• Maintain safety, confidentiality, and regulatory adherence across residence operations.

Skills

Computer skills

Communication skills

Interpersonal skills

Time management

Problem solving

Leadership

Education

High School Diploma or equivalent

Associate’s degree in human service-related field

Bachelor’s or Master’s degree in a human service-related field

Certified Peer Specialist (CPS) certification

Job description

Family Residences and Essential Enterprises, Inc. seeks a Residential Manager to lead a team of Direct Support Professionals and allied staff in a person-centered, collaborative program.

The role emphasizes rights, safety, and personal outcomes, while partnering with clinicians to implement care plans and document progress. The position supervises operations, coordinates staff, and ensures adherence to regulatory and quality standards; a full-time schedule is typical, with a five‑day work week