Residential Program Manager

May Institute; Randolph (MA); On-site; USD 83,097,000 - 85,962,000; Full time

Benefits offered by this job

Health benefits

Tuition reimbursement

403B with employer match

Paid training & advancement

Employee Assistance Program

Dependent care FSA

Job summary

May Institute in Randolph, MA seeks a Program Manager to lead a Children’s Residential Program for ages 5–21 with Autism and developmental disabilities. You will supervise staff, ensure safety and a nurturing environment, and coordinate services in a group home setting.

You will manage budgets, schedules, and on-call rotations while collaborating with clinical teams. A bachelor’s degree and supervisory experience are preferred; driving is required.

Qualifications

• Bachelor’s degree in Psychology or a related field.
• Valid U.S. driver’s license with at least 1 year of licensed driving experience.
• Patience, compassion, and the ability to support children with diverse communication and behavioral needs.
• 2+ years experience supporting children or individuals with special needs.
• Previous supervisory experience implementing crisis intervention procedures.
• Strong supervisory and leadership skills with empathy, patience, and respect.
• Experience with budgeting, staffing, and scheduling.
• Experience in Human Services and with Applied Behavioral Analysis (ABA) is a plus.

Responsibilities

• Provide training and monitoring to residential staff to ensure effective implementation of behavior support plans and IEPs and complete necessary documentation.
• Oversee daily group home operations such as budgeting, staffing, adherence to weekly schedule, coordination of community outings, grocery shopping, and more.
• Ensure QA/QI procedures are adhered to, working directly in ratio with students, maintaining environmental safety and a homelike environment.
• Attend clinical meetings, PM meetings, run monthly house staff meetings and develop meeting agendas.
• Participate in PM on-call rotation covering with the assistant manager on-call through a rotating schedule.

Skills

Patience & compassion

Supervisory leadership

Budgeting & scheduling

Experience with special needs

Driver's license

Crisis intervention

Education

Bachelor’s degree in Psychology or related field

Job description

Program Manager (PM) – Children's Residential Program

Randolph, MA

Full-Time

Support. Empower. Transform.

Make a meaningful difference in the lives of children and adolescents (ages 5–21) with Autism and developmental disabilities in a group home setting. As a Program Manager (PM) in our residential program, you’ll provide strong and reliable leadership to help create a safe, nurturing, and engaging environment where children can grow, thrive, and achieve greater independence.

Your Impact

• Through strong and reliable leadership, provide training and monitoring to residential staff to ensure effective implementation of behavior support plans and IEPs as well as completion of necessary documentation.
• Oversee daily group home operations such as budget management, staffing, adherence to weekly schedule, coordination of community outings, grocery shopping, and more.
• Ensure that QI/QA procedures are adhered to, working directly in ratio with students, and maintain environmental safety as well as a functional and homelike environment.
• Attend and participate in clinical meetings, PM meetings, and run monthly house staff meetings and develop meeting agendas.
• Participate in PM on-call rotation covering with the assistant manager on-call through a rotating schedule

What You Bring

• Bachelor’s degree in Psychology or a related field is preferred
• Valid U.S. driver’s license with at least 1 year of licensed driving experience.
• Patience, compassion, and the ability to support children with diverse communication and behavioral needs.
• 2+ years experience supporting children or individuals with special needs required.
• Previous supervisory experience required as well as with implementing crisis intervention procedures.
• The capacity to provide strong supervisory and leadership skills while supporting and guiding your team with empathy, patience, and respect.
• Demonstrated experience with budgeting, staffing, and scheduling.
• Experience in Human Services and with Applied Behavioral Analysis (ABA) is a plus.

Why Join Us?

• Competitive Pay: $29/hour-$30/hour depending on applicable experience
• Health Benefits: Medical, dental, and vision insurance.
• Education Support: Tuition reimbursement & student loan repayment assistance.
• Retirement Planning: 403B with employer match.
• Career Growth: Paid training, certification programs, and advancement pathways.
• Well-Being Resources: Access our Employee Assistance Program (EAP) for 24/7 support.
• Flexibility: Dependent care FSA and additional voluntary benefits.