Residential Program Manager

Birch Family Services; New York (NY); On-site; USD 67,000 - 75,000; Full time

Job summary

Birch Family Services in New York manages a residential facility, supervising staff, planning treatments, and maintaining the physical plant to ensure quality services for emotionally disabled adults. The role includes coordinating with schools and healthcare professionals to support residents’ daily living and treatment goals.

The manager oversees scheduling, documentation, and compliance with agency policies, aiming to maximize residents’ functioning and prevent unnecessary hospitalizations,

Qualifications

• Bachelor’s degree in Psychology, Rehabilitation Counseling or related field; equivalent experience may be considered.
• Minimum 3 years of experience with emotionally disabled population, preferably in residential/health settings.
• Must complete Medication Administration Course within 90 days of employment.
• Proficiency in Microsoft Office Suite and documentation practices.

Responsibilities

• Ensure shifts have adequate coverage and inform the Program Coordinator of staffing gaps.
• Supervise residents and ensure adherence to schedules and goals.
• Document house and occurrence logs and manage DCC/SS responsibilities.
• Coordinate with schools/day programs and attend meetings as needed.
• Monitor medication distribution; coordinate with nurses and medical appointments.

Skills

Leadership

Communication

Organizational skills

Microsoft Office

Education

Bachelor’s degree in Psychology, Rehabilitation Counseling or related field

Tools

Medication Administration Course

SCIPR Competencies

Promote Competencies

Microsoft Office Suite

Job description

Birch Family Services in New York manages a residential facility, supervising staff, planning treatments, and maintaining the physical plant to ensure quality services for emotionally disabled adults. The role includes coordinating with schools and healthcare professionals to support residents’ daily living and treatment goals.

The manager oversees scheduling, documentation, and compliance with agency policies, aiming to maximize residents’ functioning and prevent unnecessary hospitalizations,