Residential Program Manager

BrightSpring Health Services; Bloomington, Indiana, Santa Rosa (IN, PA, CA); On-site; USD 50,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Residential Program Manager to oversee group home operations. This role involves managing services, ensuring compliance, and fostering a high-quality care environment for individuals with disabilities. You will lead a team, train staff, and act as a liaison between families and the community. If you are passionate about making a positive impact in the lives of others and have a background in human services, this opportunity is perfect for you. Join a supportive organization committed to excellence in care and community living.

Qualifications

• Degree in Human Services or related field with experience in care management.
• Supervisory experience preferred for effective team leadership.

Responsibilities

• Manage services in a group home ensuring high-quality care.
• Supervise service delivery and compliance with health regulations.
• Hire and train staff while conducting performance reviews.

Skills

Management

Supervision

Behavior Management

Incident Investigation

Financial Management

Education

Degree in Human Services

Experience with Elderly and Developmentally Disabled

Job description

Residential Program Manager

Job Locations: US-IN-BEDFORD, US-IN-BLOOMINGTON, US-IN-MITCHELL

Line of Business: ResCare Community Living

Position Type: Full-Time

Pay Range: USD $50,000 - $60,000 per year

Our Company

ResCare Community Living, an affiliate of BrightSpring Health Services, has five decades of experience supporting individuals with disabilities, including intellectual, developmental, or cognitive disabilities. We offer services such as community living, adult host homes, behavioral/mental health support, in-home pharmacy solutions, telecare, supported employment, and day programs. Visit www.rescarecommunityliving.com for more information.

Overview

Operations Management focuses on efficiently meeting our clients' needs across various lines of business. If you are passionate about managing and developing staff to ensure quality care, we encourage you to apply today!

Responsibilities

• Manage and coordinate services in a group home setting, ensuring high-quality care for individuals/consumers.
• Supervise service delivery, monitor on-site care, and ensure compliance with health needs, behavior management, and emergency procedures.
• Act as a liaison between the community, agencies, families, and guardians.
• Maintain environmental standards in homes, ensuring compliance with all regulations and policies.
• Investigate serious incidents and abuse allegations, reporting as required.
• Provide on-call support for group homes.
• Ensure accurate and timely payroll and billing processes.
• Oversee accounts payable and monitor financial goals aligned with individual program plans.
• Coordinate incident reviews, monitor patterns, and implement preventative actions.
• Participate in the agency management team.
• Hire, train, evaluate, and monitor staff; conduct performance reviews.
• Train staff in least restrictive techniques, behavior management, client rights, and emergency procedures.
• Perform other duties as assigned.

Qualifications

• Degree in Human Services or related field, with at least two years of experience working directly with the elderly and developmentally disabled, or equivalent education and experience.
• Two years of supervisory experience preferred.