Affiliate Program Manager

NAMI Indiana; Indianapolis (IN); Remote; USD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking passionate individuals for full-time remote positions dedicated to supporting local affiliates and expanding mental health programs across Indiana. This role involves building relationships with volunteers, providing essential training, and ensuring affiliates meet NAMI Standards of Excellence. Ideal candidates will have a strong background in mental health advocacy, excellent communication skills, and the ability to manage multiple projects effectively. Join a mission-driven organization that values community engagement and strives to improve the lives of those affected by mental illness. This is a unique opportunity to make a significant impact in your community while working remotely.

Benefits

Health insurance

Dental insurance

Vision insurance

401k match

Employee assistance program

Paid time off

Holiday schedule

Qualifications

• Bachelor’s degree plus two years experience or relevant work and lived experience.
• Highly organized with experience in project management; ability to self-manage.

Responsibilities

• Acts as a liaison between local NAMI Indiana affiliates and the NAMI state and national offices.
• Provides support and technical assistance to existing and potential NAMI affiliates.
• Co-leads various trainings for NAMI programs throughout the year.

Skills

Training others

Project management

Communication skills

Problem-solving

Relationship building

Adaptability to web-based applications

Education

Bachelor's degree

Relevant work experience

Tools

Salesforce CRM

Job description

NAMI Indiana is the state chapter of the National Alliance on Mental Illness with a mission to improve the lives of people and families impacted by serious mental illness. There are over 600 NAMI Affiliates around the country, 16 of which are in the Hoosier state. As the state chapter, NAMI Indiana is tasked with helping to support our 16 affiliates to expand the number of NAMI programs available around the state. Most NAMI Affiliates are powered by passionate volunteers and advocates who want to help others.

NAMI Indiana is looking to fill two full-time remote positions that will help our volunteers build the affiliates, provide additional NAMI programming, and help community members to bring NAMI programs to areas without an affiliate. One position will be in-charge of supporting affiliates in the northern part of the state, the other position will be over the southern affiliates. These positions will be expected to travel within their region on a regular basis, provide in-person outreach and in-person meetings and trainings with the volunteers in their region.

Responsibilities and Essential Duties

Affiliate Support (75%)

• Acts as a liaison between local NAMI Indiana affiliates and the NAMI state and national offices
• Provides support and technical assistance to existing and potential NAMI affiliates in Indiana and problem-solves as needed
• Assists affiliate leadership
• Cultivates relationships with current and future NAMI leaders through program involvement and education
• Cultivate potential new NAMI affiliates by holding interest meetings, marketing, etc.
• Volunteer recruitment for local programming and leadership opportunities
• Basic bookkeeping of affiliate expenses and income
• Supports local NAMI Indiana affiliates to understand and meet the NAMI Standards of Excellence (regarding governance and affiliation) set by NAMI
• Travel within region to support affiliates through community outreach, assist with tabling events, and partner meetings
• Manage affiliate memberships processing and renewals (using the our Salesforce based CRM)
• Maintains strong relationship with NAMI national office and have a working knowledge of NAMI affiliate governance and standards
• Attend, coordinate, market monthly affiliate support calls to keep affiliate leaders engaged and aware of current NAMI Indiana news, updates and opportunities for the field.
• Plans, coordinates, and markets the annual Leadership Conference for NAMI members and affiliates to learn about NAMI programs, become engaged with other NAMI leaders, and learn how to bring more NAMI programming to the local Indiana communities.
• Manage the affiliate sections of grant funding

Education & Outreach (25%)

• Co-Leads with the Program Director on various train-the-trainers, teacher trainings, and facilitator trainings for NAMI programs throughout the year. These include:
  • Support Group Facilitator Trainings
  • Family-to- Family Leader Trainings
  • Peer-to-Peer Leader Trainings
  • In Our Own Voice Presenter Trainings
• Represent NAMI affiliates at external meetings (state level committee, task force, conference, etc) related to the implementation of NAMI education and support programs as well as the role of peer-support. These committees might include:
  • Local Coordinating Councils or Reentry Committees
  • Consumer Advisory Committees for local Mental Health Providers
  • Community Based Disability Groups
  • Local Systems of Care Group
• Presents community education programs (Mental Illness 101, Communication Matters, Mental Illness Basics and Communications Skills, The Basics of Mental Illness) as requested on behalf of NAMI Indiana in conjunction with other NAMI Indiana Staff.

Qualifications

• Bachelor’s degree plus two years experience or relevant work and lived experience
• Willing and able to effectively train others
• Comfortable working on a computer and able to adapt to a variety of web-based applications
• Ability to handle difficult situations effectively and possesses values aligned with the NAMI mission
• Respectful of people affected by mental health conditions
• Basic knowledge of and interest in mental illnesses, treatments, recovery, mental health care systems
• Has valid driver’s license, reliable transportation, and is willing/able to travel around state as needed (30%)
• Evening and weekend availability with adequate notice
• Highly organized with experience in project management; ability to self-manage
• Must pass background check
• Indiana Resident
• Familiar with Indiana communities

Preferences

• Certified Peer Support Professional or similar mental health peer certification
• Familiarity with NAMI mission and programs and participation in one or more NAMI education programs or support groups
• Familiar with Indiana’s mental health system
• Already trained or willing and eligible to be trained in some of the following NAMI programs:
  • Family Support Group Facilitator and/or Facilitator Trainer
  • In Our Own Voice Presenter and/or Presenter Trainer
  • Peer-to-Peer Leader and/or Leader Trainer
  • Connection Facilitator and/or Facilitator Trainer
• Individuals who are sympathetic to and understanding of the challenges from living with serious mental illness

NAMI Indiana full-time employee benefits include health, dental, and vision, accountable PTO and holiday schedule, employee assistance program, and 401k match.