Residential Program Leader — Make a Real Impact

ServiceNet; Chicopee (MA); On-site; USD 27,000 - 31,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Tuition assistance

Paid time off

Training & development

Vision insurance

Job summary

ServiceNet is seeking a Site Manager to oversee a residential program in Chicopee, MA for individuals with developmental disabilities or brain injuries. This leadership role emphasizes supervision, coordination of daily activities, and ensuring high-quality care.

Responsibilities include supervising staff, ensuring safety, administering medications with MAP training, and collaborating with the Program Director to achieve resident goals and meaningful outcomes.

Qualifications

• Experience supporting individuals with developmental disabilities or brain injuries.
• Valid driver’s license with a clean driving record.
• Basic computer skills for documentation and scheduling.
• Physical ability to assist residents as needed.
• MAP, PABC, or First Aid training is a plus.

Responsibilities

• Support and Empower Residents – Assist with daily routines, recreational activities, and goal-setting while fostering a warm and inclusive environment.
• Ensure Safety and Well-being – Administer medications (MAP training available), provide transportation to appointments and activities, and uphold health and safety protocols.
• Lead and Collaborate – Supervise, train, and support staff while working closely with the Program Director to ensure smooth operations.
• Stay Organized – Manage staff schedules, track important resident information, and complete necessary documentation.

Skills

Leadership

Team supervision

Documentation

Education

MAP training

Job description

ServiceNet is seeking a Site Manager to oversee a residential program in Chicopee, MA for individuals with developmental disabilities or brain injuries. This leadership role emphasizes supervision, coordination of daily activities, and ensuring high-quality care.

Responsibilities include supervising staff, ensuring safety, administering medications with MAP training, and collaborating with the Program Director to achieve resident goals and meaningful outcomes.