Residential Program Leader — Empower Independence & Community

Socket.dev; Concord (MA); On-site; USD 58,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Retirement plan (403b)

Employer-paid life insurance

Disability insurance

Tuition reimbursement

Job summary

Minute Man Arc in Concord, MA is seeking a Residential Program Manager to oversee a residential program, lead staff, and ensure person-centered services in a safe, respectful environment.

You will coordinate healthcare needs, support independence and community inclusion, and maintain accurate documentation while aligning with PBS model.

Join a team dedicated to empowering individuals and delivering high-quality supports with opportunities for growth and professional development.

Qualifications

• Bachelor's degree in social services, human services, or related field, or equivalent relevant experience.
• Minimum of two years of related experience in human services, residential services, or a similar setting preferred.
• Previous experience supervising or leading staff.
• Experience supporting adults with intellectual and/or developmental disabilities is preferred.
• Strong communication, interpersonal, organizational, and problem‑solving skills.

Responsibilities

• Provide day‑to‑day oversight and leadership of the assigned residential program.
• Supervise, support, and provide ongoing guidance to residential staff to promote effective teamwork and high-quality services.
• Ensure and safeguard the dignity, rights, privacy, and personal liberties of each individual supported.
• Promote individual choice and support individuals in making informed decisions about their daily lives.
• Encourage community inclusion and support individuals in developing and maintaining meaningful relationships and community connections.
• Support individuals in developing skills that promote greater independence in daily living and community participation.
• Ensure the safety, health, and overall well‑being of individuals within the residence.
• Coordinate and oversee healthcare needs, including medical appointments, follow‑up care, and prescribed medications in accordance with established requirements and procedures.
• Support appropriate nutrition, meal planning, food preparation, and household routines based on individual needs and preferences.
• Prepare and maintain Individual Service Plan (ISP) assessments, progress notes, and other required program documentation.
• Participate in the development, implementation, and ongoing review of individual goals and support plans.
• Complete financial assessments and develop individualized training plans to increase each person's involvement and independence in managing personal finances.
• Maintain accurate program records and ensure required documentation is completed appropriately and within established timelines.
• Work collaboratively with the Assistant Director and Director of Residential Services to address staffing, operational, and individual support needs.
• Provide coverage and assume House/Case Manager responsibilities when necessary to support continuity of program operations.
• Support the implementation of agency policies, program standards, and best practices within the residence.
• Participate in ongoing program development and quality improvement efforts within Residential Services.

Skills

Staff supervision

Communication

Documentation

Team leadership

Driver license

Problem solving

Education

Bachelor's degree in social/human services or related field

Job description

Minute Man Arc in Concord, MA is seeking a Residential Program Manager to oversee a residential program, lead staff, and ensure person-centered services in a safe, respectful environment.

You will coordinate healthcare needs, support independence and community inclusion, and maintain accurate documentation while aligning with PBS model.

Join a team dedicated to empowering individuals and delivering high-quality supports with opportunities for growth and professional development.