Residential Program Lead

Jewish Community Services; United States; On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Comprehensive Benefit Plan

401(k)

Generous Paid Time Off & Holidays

Free JCC Gym Membership

Professional Development Opportunities

LegalShield

Pet Insurance

Competitive Salary

Free CEU Opportunities

Supervision for Licensure

Job summary

Jewish Community Services in the United States seeks an experienced Residential Program Lead to oversee operations within our Disabilities Services program, focusing on quality, compliance, and client-centered care.

You will supervise House Managers and DSPs, coordinate medical care, and develop policies to maintain high service standards, with regular staff training and responsible budgeting.

Qualifications

• High school diploma or equivalent required.
• Bachelor's degree in human services or related field preferred.
• 3–5 years supervisory experience in residential settings for individuals with developmental disabilities.
• In-depth knowledge of DDA regulations and service planning.
• Strong leadership, communication, and problem-solving skills.
• Familiarity with Jewish cultural, religious, or ethical values a plus.

Responsibilities

• Supervise and support House Managers and DSPs, ensuring adequate coverage and staffing cost control.
• Oversee service delivery with adherence to state and federal regulations (DDA/COMAR).
• Conduct staff supervision, training, and performance evaluations.
• Manage residential program budgets, petty cash, and grocery allowances.
• Build rapport with staff through a visible presence in homes.
• Coordinate medical appointments and medication administration.
• Develop policies, procedures, and quality assurance systems.
• Provide emergency and weekend coverage guidance for after-hours staff.

Skills

Leadership

Communication

Problem-solving

Staff supervision

Education

High school diploma or equivalent

Bachelor's degree in human services or related field

Job description

Jewish Community Services (JCS) is seeking an experienced and mission-driven Residential Program Lead to oversee operations within our Disabilities Services program. This role plays a vital part in managing residential services for adults with intellectual and developmental disabilities (IDD), with a strong focus on quality, compliance, and client-centered care. We are looking for a candidate with extensive experience in residential settings who understands the needs of DDA clients and their families and can lead staff with compassion, integrity, and accountability.

Key Responsibilities

• Supervise and support House Managers and Direct Support Professionals (DSPs); ensure adequate coverage while managing staffing costs.
• Oversee service delivery and ensure adherence to state and federal regulations, including DDA and COMAR guidelines.
• Conduct regular staff supervision, training, and performance evaluations to foster professional growth and accountability.
• Manage residential program budgets, including petty cash and grocery allowances.
• Build rapport with House Managers and Direct Support Professionals (DSPs) by establishing a consistent physical presence in assigned residential homes.
• Coordinate medical appointments, medication administration, and ensure all resident health and wellness needs are met.
• Develop and implement policies, procedures, and quality assurance systems to maintain high service standards.
• Participates in ongoing emergency and weekend coverage for assigned homes, providing timely guidance and support to DSPs working in residential homes outside of designated working hours.

Qualifications

• High school diploma or equivalent is required.
• Bachelor's degree in human services or a related field preferred.
• Minimum 3–5 years of supervisory experience in residential settings serving individuals with developmental disabilities.
• In-depth understanding of DDA regulations, service planning, and behavioral supports.
• Strong leadership, communication, and problem-solving skills.
• Familiarity with Jewish cultural, religious, or ethical values is a plus.

Salary Range: $55,000- $65,000 annually

PERKS of Working at JCS

• Comprehensive Benefit Plan
• 401(k)
• Generous Paid Time Off & Holidays
• Free JCC Gym Membership
• Professional Development Opportunities
• LegalShield
• Pet Insurance
• Competitive Salary
• Free CEU Opportunities
• Supervision for Licensure