Residential Program Coordinator – Recovery Services

Hygea Healthcare; Baltimore (MD); On-site; USD 48,000 - 64,000; Full time

Job summary

Hygea Healthcare in Baltimore, MD is seeking a Program Coordinator to oversee the daily operations of the Bel Air residential program (16 beds, male residents) and to provide visible leadership to staff and residents.

The role emphasizes safety, compliance with Joint Commission and COMAR, incident reporting, staff coaching, scheduling, and on-call coverage, with weekend rotation as needed.

Qualifications

• Bachelor's degree in behavioral health, healthcare administration, social work, or a related field preferred.
• CCDC, CSC-AD Preferred.
• Two to three years of experience in behavioral health or substance use disorder treatment preferred.
• Knowledge of residential treatment, Joint Commission standards, and COMAR regulations preferred.
• Strong leadership, organization, communication, and problem-solving skills.

Responsibilities

• Oversee daily operations for the 16-bed male residential program at the 3.1 level of care.
• Maintain a safe, clean, structured, and recovery-focused environment.
• Provide daily leadership, direction, and support to program staff.
• Coordinate staffing coverage and step in when operational support is needed.
• Review staff schedules and timecards for accuracy.
• Conduct regular property rounds and promptly address safety or operational concerns.
• Support crisis intervention, resident needs, and continuity of care.
• Promote resident engagement and meaningful recovery-focused programming.
• Complete and track incident reports accurately and on time.
• Conduct routine chart and documentation audits for compliance.
• Maintain readiness for Joint Commission, COMAR, and other regulatory reviews.
• Train and coach staff on documentation, policies, and compliance expectations.
• Support staff accountability, morale, teamwork, and professional performance.
• Participate in leadership meetings, on-call rotation, and occasional weekend coverage.
• Assist with cross-site support, quality improvement, and special projects as assigned.
• Maintain confidentiality and comply with HIPAA requirements.

Education

Bachelor's degree in behavioral health

CCDC, CSC-AD Preferred

Job description

Hygea Healthcare in Baltimore, MD is seeking a Program Coordinator to oversee the daily operations of the Bel Air residential program (16 beds, male residents) and to provide visible leadership to staff and residents.

The role emphasizes safety, compliance with Joint Commission and COMAR, incident reporting, staff coaching, scheduling, and on-call coverage, with weekend rotation as needed.