Residential Plumbing Service Pro | Troubleshooting & Repairs

Resource Options, Inc.; Barnstable (MA); On-site; USD 48,000 - 69,000; Full time

Job summary

Resource Options, Inc. on Cape Cod is seeking a Residential Plumbing Service Technician focused on residential service, troubleshooting, repairs, and preventative maintenance.

You'll diagnose and repair plumbing systems, work independently while being supported by a strong team, and deliver outstanding customer service. The role requires strong diagnostic skills, the ability to manage service calls efficiently, and a valid driver's license with a clean record.

Qualifications

• Minimum 3 years of residential plumbing service experience preferred.
• Strong troubleshooting and diagnostic abilities.
• Experience with water heaters, fixture replacement, leak repairs, drain systems, and residential plumbing installations.
• Ability to work independently and manage service calls efficiently.
• Excellent communication and customer service skills.
• Valid driver's license with a clean driving record.

Responsibilities

• Diagnose and repair residential plumbing systems
• Perform preventative maintenance and inspections
• Service water heaters, fixtures, drains, water piping, waste piping, and related systems
• Communicate repair options and recommendations to homeowners
• Complete service reports and required documentation
• Maintain company vehicle, inventory, and tools
• Deliver outstanding customer service
• Participate in a rotating after-hours on-call schedule

Skills

Residential plumbing experience

Troubleshooting

Water heater service

Customer service

Communication skills

Driver's license

Job description

Resource Options, Inc. on Cape Cod is seeking a Residential Plumbing Service Technician focused on residential service, troubleshooting, repairs, and preventative maintenance.

You'll diagnose and repair plumbing systems, work independently while being supported by a strong team, and deliver outstanding customer service. The role requires strong diagnostic skills, the ability to manage service calls efficiently, and a valid driver's license with a clean record.