Residential Plumbing Ops Leader — Growth & Profit

Benjamin Franklin Plumbing of Palm Desert, CA; Palm Desert (CA); On-site; USD 120,000 - 170,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Company car

Competitive salary

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Vision insurance

Job summary

Benjamin Franklin Plumbing of Coachella Valley is seeking an experienced Operations Manager to lead and scale our growing residential plumbing operation in the Coachella Valley. This hands-on leader will align with ownership to grow revenue and profitability while developing top technicians.

You will drive metrics, oversee budgeting, dispatch, and service delivery, while coaching staff on ethical selling and exceptional client experiences.

Qualifications

• 5+ years of progressive leadership in plumbing operations.
• Proven ability to grow revenue and improve margins.
• Strong understanding of P&L management and budgeting.
• Experience coaching technicians on sales and service excellence.

Responsibilities

• Lead and scale residential plumbing operations in the Coachella Valley.
• Drive revenue growth, margins, and technician productivity.
• Coach technicians in sales, repairs, and service opportunities.
• Optimize dispatching, scheduling, and field operations.
• Ensure safety, quality workmanship, and customer satisfaction.

Skills

Leadership

P&L/Budgeting

Sales coaching

KPI tracking

Tools

Service Titan CRM

Job description

Benjamin Franklin Plumbing of Coachella Valley is seeking an experienced Operations Manager to lead and scale our growing residential plumbing operation in the Coachella Valley. This hands-on leader will align with ownership to grow revenue and profitability while developing top technicians.

You will drive metrics, oversee budgeting, dispatch, and service delivery, while coaching staff on ethical selling and exceptional client experiences.