Plumbing Branch Manager: Lead Growth & Team Excellence

Benjamin Franklin Plumbing of Long Island; Florida; On-site; USD 100,000 - 115,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

401(k) matching

Bonus based on performance

Vehicle stipend

Job summary

Benjamin Franklin Plumbing is seeking an experienced Branch Manager to lead our Miami location. The role requires knowledge of the plumbing industry and the ability to build and develop strong teams while turning performance data into action.

As Branch Manager, you will own the branch's success—people, operations, revenue growth, customer experience, and profitability—and you will guide a team of service and installation professionals toward measurable results.

Qualifications

• Previous plumbing industry experience is required.
• Experience leading or managing teams with responsibility for both team and business performance.
• Ability to coach, develop, motivate, and hold employees accountable.
• Strong understanding of plumbing service operations and codes, safety requirements, and industry regulations.

Responsibilities

• Lead, coach, and develop plumbing service and installation teams to achieve branch goals.
• Oversee the day-to-day operations of the Miami branch and ensure the team has what they need to perform at a high level.
• Monitor key performance indicators and use data to identify trends, opportunities, and areas requiring action.
• Deliver professional, high-quality service and address escalated customer concerns promptly and professionally.

Skills

Leadership

Communication

Interpersonal skills

KPIs analysis

Time management

Job description

Benjamin Franklin Plumbing is seeking an experienced Branch Manager to lead our Miami location. The role requires knowledge of the plumbing industry and the ability to build and develop strong teams while turning performance data into action.

As Branch Manager, you will own the branch's success—people, operations, revenue growth, customer experience, and profitability—and you will guide a team of service and installation professionals toward measurable results.