Residential Plumbing Manager: Lead Team & Growth

Restano; Pittsburgh (Allegheny County); On-site; USD 85,000 - 150,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(K) Plan with 4% company matching

Paid Time Off & Holiday Plan

Life & disability insurance

Job summary

Restano Heating, Cooling, Plumbing, and Electric is seeking a Residential Plumbing Manager to lead and mentor a team of plumbing technicians in an in-office role in Plum, PA. The position focuses on leadership, performance, and customer satisfaction, with a salary range of $85,000–$150,000 and potential monthly bonuses based on performance.

The role emphasizes driving revenue growth, operational excellence, and technical oversight while collaborating with sales, marketing, and operations to

Qualifications

• Minimum of 3 years of management experience in residential plumbing.
• Ability to inspire and drive personal and professional growth among team members.
• Dedication to providing homeowners with unmatched satisfaction.
• Strong leadership skills and a history of achieving business goals.
• Detail-oriented and skilled at multitasking.
• Effective presentation skills and comfort speaking to groups.
• Confident and decisive communication in a fast-paced, goal-driven environment.
• Proficiency in computer use and Microsoft Office applications (Excel, Word, PowerPoint)

Responsibilities

• Lead, manage, and mentor a team of Plumbing Technicians.
• Foster a culture of quality, accountability, and continuous improvement.
• Drive division performance through goal-setting, reporting, and team development.
• Collaborate with sales and marketing teams to increase service opportunities and customer retention.
• Partner with operations, dispatch, and customer service teams to streamline processes.
• Improve scheduling, workflow improvements, and technician performance tracking.
• Serve as the go-to expert on residential plumbing installations.
• Stay current with industry standards, regulations, and emerging technologies.
• Ensure top-tier service quality and responsiveness.
• Handle escalated customer concerns with professionalism and care.

Skills

Management experience

Microsoft Office

Excel

Communication

Job description

Restano Heating, Cooling, Plumbing, and Electric is seeking a Residential Plumbing Manager to lead and mentor a team of plumbing technicians in an in-office role in Plum, PA. The position focuses on leadership, performance, and customer satisfaction, with a salary range of $85,000–$150,000 and potential monthly bonuses based on performance.

The role emphasizes driving revenue growth, operational excellence, and technical oversight while collaborating with sales, marketing, and operations to