Trade Manager, Plumbing

Restano; Pittsburgh (Allegheny County); On-site; USD 85,000 - 150,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401(K) Plan with 4% company matching

Paid Time Off & Holidays

Life & disability insurance

Job summary

Restano Heating, Cooling, Plumbing, and Electric is seeking a Residential Plumbing Manager in Plum, PA. This in-office role leads a team of plumbing technicians, drives growth, and ensures high-quality customer service.

You will partner with operations and sales to deliver reliable home services. The position emphasizes leadership, accountability, and ongoing improvement, with monthly performance bonuses based on results.

Qualifications

• Minimum of 3 years of management experience in residential plumbing.
• Strong leadership ability to inspire and mentor a team.
• Dedication to customer satisfaction and quality service.
• Detail-oriented with multitasking and organization skills.

Responsibilities

• Lead, manage, and mentor a team of plumbing technicians.
• Drive revenue growth and service opportunities through strategy and collaboration with sales/marketing.
• Coordinate with operations, dispatch, and customer service to streamline processes.
• Stay current with industry standards and ensure high service quality and responsiveness.

Skills

Leadership

Management

Communication

MS Office

Tools

Microsoft Office

Job description

Overview

AtRestanoHeating, Cooling, Plumbing, and Electric, we take pride in delivering top-tier residential plumbing, heating, cooling, and electrical services. With decades of experience and a commitment to exceptional customer care,we’vebuilt a reputation as a trusted name in home services. Our team is dedicated to quality craftsmanship, integrity, and continuous growth—both for our employees and the communities we serve.

We are growing fast—andwe’relooking for aResidential Plumbing Managerwho is passionate about leadership, performance, and customer satisfaction. Ifyou’reexperienced and ready to make a measurable impact, this is your opportunity.

Pay: $85,000 - $150,000 Earning Potential (Salary + Monthly Bonuses, based on performance)

Location: Plum, PA 15239

Please note this is an IN-OFFICE job, our Trade Managers do not spend time in the field.

Key Responsibilities:

• Leadership & Culture

  • Lead, manage, and mentor a team of Plumbing Technicians

  • Foster a culture of quality, accountability, and continuous improvement

• Revenue Growth & Strategy

  • Drive division performance through goal-setting, reporting, and team development

  • Collaborate with sales and marketing teams to increase service opportunities and customer retention

• Operational Excellence

  • Partner with operations, dispatch, and customer service teams to streamline processes

  • Improve efficiency through scheduling, workflow improvements, and technician performance tracking

• Technical Oversight

  • Serve as the go-to expert on residential Plumbing installations

  • Stay current with industry standards, regulations, and emerging technologies

• Customer Satisfaction

  • Ensure top-tier service quality and responsiveness

  • Handle escalated customer concerns with professionalism and care

What You'll Bring to the Team:

• Minimum of 3 yearsof management experience in residential Plumbing

• Ability to inspire and drive personal and professional growth among team members

• Dedication to providing homeowners with unmatched satisfaction

• Strong leadership skills and a history of achieving business goals

• Detail-oriented and skilled at multitasking

• Effective presentation skills and comfort speaking to groups

• Confident and decisive communication in a fast-paced, goal-driven environment

• Proficiencyin computer use and Microsoft Office applications (Excel, Word, PowerPoint)

Benefits & Perks:

• Medical, Dental, and Vision Insurance

• 401(K) Planwith 4% company matching

• Paid Time Off & Holiday Plan

• Company-provided life & disability insurance

Join Our Team!