Residential Operations Supervisor

Community Interactions Inc; Swarthmore (Delaware County); On-site; USD 55,000 - 75,000; Full time

Job summary

Community Interactions, Inc. is seeking a Team Facilitator to supervise Direct Support Professionals and coordinate daily operations for a sub-cluster of residences.

You will manage staffing, payroll, and vehicle maintenance while partnering with program staff to ensure high-quality services. The role requires prior supervisory experience in IDD or MH settings and a Bachelor’s in a related field is desirable.

Qualifications

• Bachelor’s Degree in Human Services desirable but not required.
• Minimum four years work experience in IDD and/or MH.
• Minimum four years supervisory experience in Residential Programs.

Responsibilities

• Manage staffing coverage and schedules.
• Oversee payroll for direct reports and provide supervision.
• Coordinate vehicle maintenance and housing-related logistics.
• Ensure regulatory compliance across sub-cluster residences.
• Lead staff meetings and coordinate ISP/team meetings.
• Complete weekly census, petty cash audits, and monthly financial reviews.
• Support medical appointment documentation with Health & Wellness staff.

Skills

Staff supervision

Payroll management

Scheduling

Regulatory compliance

Team collaboration

Education

Bachelor’s Degree in Human Services

IDD/MH experience

Tools

Payroll software

Transportation coordination

Job description

Community Interactions, Inc. is seeking a Team Facilitator to supervise Direct Support Professionals and coordinate daily operations for a sub-cluster of residences.

You will manage staffing, payroll, and vehicle maintenance while partnering with program staff to ensure high-quality services. The role requires prior supervisory experience in IDD or MH settings and a Bachelor’s in a related field is desirable.