Team Facilitator

Community Interactions; Swarthmore (Delaware County); On-site; USD 42,000 - 64,000; Full time

Job summary

Community Interactions in Swarthmore, PA is seeking a Team Facilitator to lead multiple residential programs and support adults with IDD or MH. You will supervise staff, coordinate scheduling, conduct payroll oversight, and help drive quality assurance across sites.

The role requires strong supervisory experience, the ability to manage multiple homes, and a valid driver’s license for transport needs. This on-site position emphasizes integrity, teamwork, and compliant operations within a

Qualifications

• Bachelor’s Degree in Human Services or related field is desirable but not required.
• Minimum of four years of work experience in IDD and/or MH.
• Minimum of four years of supervisory experience, preferably in Residential Programs.
• Demonstrated ability to manage multiple Residential Programs and staff.
• Incumbents must maintain a valid driver’s license and vehicle insurance/registration.

Responsibilities

• Ensures QA visits to Residential Programs, including some weekends and off-hours.
• Develops staffing schedules; reviews payroll for direct reports; provides supervision.
• Co-facilitates staff meetings and participates in recruitment and orientation.
• Completes weekly census, petty cash audits and monthly financial reviews.
• Coordinates staff training and ensures regulatory compliance.
• Performs weekly medication inspections and coordinated changes/reviews.
• Participates in ISP and team meetings; supports medical appointment documentation.
• Maintains professional relationships and promotes integrity and transparency.

Skills

Supervisory experience

Staff development

Regulatory compliance

Team coordination

Education

Bachelor’s Degree desirable

Job description

Team Facilitator

Job Details - Job Location: Swarthmore, PA 19081 | Position Type: Full Time | Education Level: 4 Year Degree | Job Category: Nonprofit - Social Services

Summary of Responsibilities

• Ensures Quality Assurance visits to Residential Programs, including weekends and hours outside of 9am to 5pm on weekdays.
• Develops and maintains staffing schedules, monitors and approves payroll for all direct reports, and provides supportive supervision to the cluster’s Lead Staff, assigned sub‑cluster’s staff, and Direct Support Professionals.
• Supports and may co‑facilitate monthly staff meetings with the Senior Team Leader and Program Specialist for all assigned homes in the sub‑cluster; co‑manages the recruitment, interviewing and orientation processes for the assigned sub‑cluster.
• Completes and submits the weekly census reports and audits of petty cash, and submits petty cash reports.
• Completes monthly audits for all Individuals’ personal finances, monitors individual funds weekly, and ensures that scheduled payments are made to burial accounts and pooled trust accounts.
• Manages vehicle maintenance and monitoring functions for the cluster and completes maintenance requests for the sub‑cluster.
• Coordinates all staff training, meetings and ensures regulatory compliance.
• Completes weekly medication inspections for all assigned homes, coordinates the monthly cycle medication change and inspections, and completes MAR reviews and practicum observations as assigned.
• Participates in ISP and other team meetings, coordinates and attends cluster team meetings with other managers, and collaborates with the Health and Wellness Administrator on staffing and documenting medical appointments.
• Maintains effective working relationships with peers, supervisors and direct reports by encouraging and modeling professional interactions that reflect accountability, trust and respect.
• Sustains an organizational culture of integrity that promotes direct and open communication, participation in decision‑making, transparency in operations, and encouragement of appropriate discretionary judgment and innovative ideas and solutions.
• Demonstrates strong presentation, interpersonal, problem‑solving skills and the ability to work independently and as part of a team; supports the ongoing initiatives of Programs and Services.
• Is able to meet both the physical and essential requirements of the position as outlined in the job description.

Qualifications

• Bachelor’s Degree in Human Services or a related field is desirable but not required.
• Minimum of four years of work experience in the field of IDD and/or MH.
• Minimum of four (4) years of supervisory experience, preferably in Residential Programs supporting adults with IDD or MH.
• Demonstrated ability to manage multiple Residential Programs, including both the personal and operational needs of adults living independently and in shared living arrangements.
• Successful candidates may be required to transport individuals in their personal vehicle.
• Incumbents must maintain a valid driver’s license and ensure their vehicle meets state minimum requirements for valid automobile insurance and current registration.

Interested candidates can apply online at ciinc.org/careers or email [e-mail].