Residential Network Install & Service Technician

Comcast Advertising; Burlington (VT); Presencial; USD 25.000 - 36.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Dental insurance

Vision coverage

Paid time off

Company holidays

Discounted cable services

Descripción de la vacante

Comcast Advertising in Burlington, VT is hiring a Residential Installation & Service Technician to install and troubleshoot voice, video and data services in customers’ homes. The role requires on-site work across varied environments, with a focus on safety and high-quality service delivery.

You will perform installations, diagnose issues, and educate customers while meeting performance standards. Training, benefits from day one, and opportunities for advancement are provided in a fast-paced,

Formación

• High School Diploma / GED required.

Responsabilidades

• Perform residential installations, service changes, and disconnects following safety and code requirements.
• Diagnose and resolve issues from network connectivity to customer equipment.
• Install and support basic home networks using coax, Ethernet, and Wi‑Fi based on customer needs.
• Verify service quality and adjust for reliable performance.
• Educate customers on products, services and proper usage.
• Document completed work and update customer accounts digitally.
• Maintain vehicle, tools, and equipment; report safety concerns promptly.
• Operate ladders, hand tools, meters and light power tools safely.
• Work at heights up to 26 ft on ladders, roofs, poles or bucket trucks as required.
• Drive company vehicle with valid license; complete training and certifications as required.

Conocimientos

Adaptability

Communication

Critical Thinking

Problem Solving

Customer-Focused

Professional Etiquette

Resilience

Self Motivation

Technical Knowledge

Educación

High School Diploma / GED

Descripción del empleo

Comcast Advertising in Burlington, VT is hiring a Residential Installation & Service Technician to install and troubleshoot voice, video and data services in customers’ homes. The role requires on-site work across varied environments, with a focus on safety and high-quality service delivery.

You will perform installations, diagnose issues, and educate customers while meeting performance standards. Training, benefits from day one, and opportunities for advancement are provided in a fast-paced,