Residential Market Growth Executive
Taylor,MI, US
6937731
2 days ago
Job Description
Experience: Senior Level
Salary: $50,000 - $95,000 per year
Job Details
This company is creating a new Residential Market Growth Executive role to rebuild residential lead volume through community relationships rather than paid advertising. You won't be closing sales — the company's existing residential specialists handle in-home appointments once a lead comes in. Instead, you'll build the pipeline: identifying the neighborhoods and communities that fit the company's ideal customer, becoming a trusted, familiar face there, and creating loyalty and referral programs that turn those relationships into a steady, recurring stream of qualified leads. You'll split your time between fieldwork and supporting the in-house marketing team, reporting to the General Manager with a dotted line to the Director of Marketing.
Key Responsibilities
- Use the company's ideal customer profile (home age, size, subdivision) to identify the neighborhoods and communities most likely to generate strong leads
- Map homeowner associations, community groups, and other local organizations in target areas, and build genuine relationships with board members and organizers
- Design and run loyalty and referral programs (for example, a discount on a yearly maintenance agreement, a free lifetime diagnostic check, or a credit toward a system replacement) that convert community relationships into recurring leads
- Represent the company at community events, sponsorships, and gatherings, including evenings and weekends, to build visibility and trust in target neighborhoods
- Track which programs, partnerships, and events are actually generating leads, and double down on what's working
- Support the Director of Marketing roughly one day a week on local social content, branding, and campaigns that reinforce the community-building strategy
- Hand off qualified leads to the residential sales team in a way that sets them up to close, without getting pulled into running the appointments yourself
- Report regularly to the General Manager and Chief Commercial Officer on lead volume, program performance, and community relationship progress
What Success Looks Like
- First 30-60 days: learn the company's ideal customer profile, current service area, and existing marketing efforts; begin mapping target neighborhoods and homeowner associations
- First 90 days: first relationships established with at least a few community organizations or associations, and an initial loyalty/referral program designed and launched
- 6-12 months: a measurable, growing stream of leads flowing to the residential sales team that isn't dependent on paid advertising, meaningfully closing the gap left by reduced ad spend
- Ongoing: recognized as a known, trusted presence in the community on the company's behalf, with a track record of programs and partnerships that keep generating leads year after year
What You Bring — Must-Haves
- A marketing, community relations, or similarly people-facing background — backgrounds in education or real estate have translated well into this kind of role
- Genuine local roots or the ability to quickly build real credibility and trust in the community
- Strong relationship-building and networking instincts — comfortable initiating conversations with strangers, boards, and organizers
- Comfort with a flexible, unstructured schedule that includes evenings and weekend events, measured on results rather than hours
What You Bring — Nice-to-Haves
- Experience designing or running a loyalty, referral, or community partnership program from scratch
- Existing relationships with homeowner associations, community organizations, or local groups in the Southeast Michigan market
- Comfort supporting basic marketing/content efforts alongside a marketing team
- Interest in growing into a broader sales and marketing leadership role over time
A bit about us:
A well-established, 50+ year old home services company based in the Metro Detroit area, part of a growing, private equity-backed platform of mechanical and electrical service companies expanding across the Midwest. The company combines the trust of a local, founder-rooted business with the resources and growth trajectory of a scaling regional platform, and is investing in a brand-new community-driven approach to growth.
Why join us?
- Build your own schedule — this role is measured on results, not hours at a desk
- Genuine ownership of a brand-new lead-generation strategy with executive-level visibility
- Flexible compensation — choose the structure that fits your goals, from high-upside commission to a stable base with bonus
- Backed by a multi-state, private equity-supported platform investing in growth and marketing
- Clear path to a sales and marketing leadership role as the territory grows
- Work alongside an in-house marketing team, not in a silo
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