Residential Maintenance Coordinator

AMH; Nashville (TN); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental and vision insurance

401(k) with company match

Employee stock purchase plan

Tuition reimbursement

9 paid holidays per year

Paid time off (PTO)

Job summary

AMH is seeking a Resident Maintenance Specialist in Nashville to oversee tenant maintenance requests, manage costs, and support asset preservation. You will coordinate with supervisors, vendors, and field schedulers to ensure timely service orders and high-quality workmanship.

Requirements include a High School Diploma/GED, 1 year of related experience, basic home systems knowledge, and bilingual English/Spanish preferred.

Qualifications

• High School Diploma or GED required.
• Minimum one year of experience in construction/maintenance, property management, logistics scheduling/dispatching preferred.
• Basic understanding of single-family home systems and components (appliances, HVAC, etc.).
• Intermediate knowledge of Microsoft Office and PC skills.

Responsibilities

• Oversee a portfolio of maintenance work, ensuring progress from initiation to completion.
• Assist in managing Capital Improvement Projects and vendors.
• Collaborate with leadership to meet service order metrics.
• Receive, review, and document maintenance requests in company systems; assign work orders.
• Approve vendor bids and manage change orders; provide pricing recommendations.
• Diagnose maintenance problems and determine solutions.
• Determine costs of proposed solutions per guidelines.
• Dispatch clear instructions to vendors for resolution of maintenance problems.

Skills

Bilingual English/Spanish

Microsoft Office

CRM software

VOIP phone systems

Customer service software

Problem solving

Time management

Conflict resolution

Verbal communication

Written communication

Education

High School Diploma/GED

Job description

AMH is seeking a Resident Maintenance Specialist in Nashville to oversee tenant maintenance requests, manage costs, and support asset preservation. You will coordinate with supervisors, vendors, and field schedulers to ensure timely service orders and high-quality workmanship.

Requirements include a High School Diploma/GED, 1 year of related experience, basic home systems knowledge, and bilingual English/Spanish preferred.