Residential Life Strategy and Operations Lead

College of Saint Benedict/Saint John's University; Saint Joseph (MN); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health benefits

Paid holidays

Vacation and sick leave

Tuition remission

Retirement plan contributions

Employee assistance program

Job summary

The College of Saint Benedict invites applications for a full-time (1.0 FTE), benefit eligible position of Assistant Director of Residential Life. The Assistant Director oversees housing operations, room assignments, and collaboration with staff to support the four-year residential experience.

Reporting to the Director of Residential Life, the role also coordinates with Facilities, manages budgets, and helps plan strategic initiatives for Residential Life and student development.

Qualifications

• Bachelor’s degree required.
• Three years of post-bachelor’s experience in housing operations or facilities management.
• Experience with housing management software; StarRez preferred.
• Strong numerical data skills and attention to detail.
• Proficient with Microsoft Office Suite (Excel, Word, Teams, etc.).
• Strong communication, organizational, and interpersonal abilities.
• Professionalism and confidentiality at a high level.
• Evening, weekend, and holiday availability during peak periods.
• Ability to perform essential functions with or without accommodations.
• Valid driver’s license and ability to drive a campus vehicle.

Responsibilities

• Coordinate and maintain the housing management system for room assignments.
• Oversee room assignment, selection, move-in/out, and key/card access.
• Manage housing billing processes with internal stakeholders.
• Supervise student employees at central office and front desk.
• Participate in leadership team, budgeting, policy development, and program growth.
• Collaborate with Facilities on maintenance in residential areas.
• Coordinate communications across multiple media formats.
• Analyze enrollment to assess housing needs and eligibility criteria.
• Assist in preparing the department budget, occupancy reports, and planning.
• Serve as a resource for students, families, faculty, and staff on housing.
• Represent the institution in housing matters across forums.

Skills

Microsoft Office

Communication skills

Organizational skills

Interpersonal skills

Education

Bachelor's degree

Tools

StarRez

Job description

The College of Saint Benedict invites applications for a full-time (1.0 FTE), benefit eligible position of Assistant Director of Residential Life. The Assistant Director oversees housing operations, room assignments, and collaboration with staff to support the four-year residential experience.

Reporting to the Director of Residential Life, the role also coordinates with Facilities, manages budgets, and helps plan strategic initiatives for Residential Life and student development.