Residential Lead Service Tech

Brennan Heating; Lynnwood (WA); On-site; USD 41,000 - 62,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off

Job summary

Brennan Heating is seeking an experienced Lead HVAC Service Technician in Lynnwood, WA. The role combines hands-on field work with leadership of the service team, diagnosing, servicing, and repairing residential HVAC systems.

You will troubleshoot complex issues, mentor junior technicians, and maintain high workmanship and customer service standards while upholding safety policies and company guidelines.

Qualifications

• Experience diagnosing and repairing residential HVAC systems.
• Ability to lead and coach other service technicians.

Responsibilities

• Diagnose, service, repair and maintain residential HVAC systems.
• Troubleshoot complex heating, cooling and related issues and determine repair solutions.

Skills

HVAC troubleshooting

Leadership

Customer communication

Job description

Lead HVAC Service Technician$30.00–$45.00/hour DOE as well as spiff/commission programFull-Time | Experienced | Day ShiftBrennan Heating & Air is hiring an experienced Lead HVAC Service Technician to join our team immediately.We're looking for a highly skilled, customer-focused technician who can confidently diagnose, service and repair residential HVAC systems, take ownership of service calls, and serve as a technical resource and leader for the service team.This is an opportunity for an experienced technician who is ready to take the next step in their career. The Lead Technician will remain hands-on in the field while also helping support technicians, maintain service standards, troubleshoot complex issues, and contribute to the continued success of the service department.If you take pride in your work, enjoy solving problems, and are someone others can rely on for technical knowledge and leadership, we'd love to hear from you.What We OfferStarting rate: $30–$45/hour DOEMedical, dental and vision insurance401(k) with company matchPaid time off and paid holidaysCompany-provided vehicle, where applicableCompany-provided uniformsOngoing technical training and professional developmentCareer advancement opportunitiesStable, year-round workSupportive team environment with a respected local companyWhat You'll DoAs a Lead HVAC Service Technician, you will:Diagnose, service, repair and maintain residential HVAC systemsTroubleshoot complex heating, cooling and hearth/fireplace issues and determine effective repair solutionsService furnaces, heat pumps, air conditioning systems, thermostats, ventilation equipment and related comfort systemsPerform preventative maintenance, system inspections and tune-upsRespond to service calls and emergency repair requests in a timely and professional mannerProvide technical guidance and support to other service technicians when neededHelp troubleshoot difficult or escalated HVAC service callsShare knowledge, best practices and technical expertise with less-experienced techniciansHelp maintain high standards for workmanship, safety, documentation and customer serviceCommunicate repair recommendations and options clearly with homeownersEnsure parts, tools and materials are properly stocked and accounted forMaintain accurate service records and documentationFollow company safety policies, industry standards and applicable HVAC regulationsPartner with management and other departments to support a positive customer and employee experiencePerform other duties as assignedWhat Success Looks LikeThe successful Lead HVAC Service Technician is someone who:Takes ownership of their work and follows throughCan accurately diagnose problems rather than simply replacing partsIs comfortable working independently in the fieldCan handle complex HVAC troubleshooting and service situationsProvides an exceptional customer experienceCommunicates clearly with homeowners, coworkers and leadershipIs willing to coach and support other techniciansLeads by example and takes pride in quality workmanshipManages time effectively and stays organizedMaintains a professional appearance and represents Brennan positively