Residential Install Department Manager

D.H. Pace Company, Inc.; Kansas City (MO); On-site; USD 70,000 - 90,000; Full time

Job summary

Overhead Door Company of Kansas City, a DH Pace Company, Inc., is seeking a Department Manager for Residential Install. You will oversee a large team of Residential Door Installers and Department Coordinators who dispatch them in a fast-paced environment, working hands-on with customers.

The role focuses on planning and directing day-to-day operations, meeting daily commitments, improving performance, and supporting hiring and training.

Qualifications

• 3-5 years of management experience.
• Bachelor's degree preferred; will consider an equivalent mix of education and experience.
• Valid driver's license and good driving record.

Responsibilities

• Manage day-to-day operations of the Residential Install department.
• Plan, manage, and implement schedules to meet daily commitments.
• Review workload and manpower to meet customer commitments in a cost-efficient way.
• Ensure projects are completed timely, under budget and to customer satisfaction.
• Review monthly financial/operational reports and develop improvement actions.
• Improve field team performance through regular reviews.
• Assist with hiring, training and developing new employees.
• Other duties as assigned.

Skills

Team leadership

Scheduling

Workforce planning

Performance reviews

Hiring & training

Education

Bachelor's degree preferred

Job description

The DH Pace Company is a family-owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States. The Company is an industry leader in the distribution, installation, maintenance, and repair of a complete range of commercial, industrial, and residential door, docking and security products. In 2026, DH Pace is celebrating its 100 th anniversary in business.

Department Manager - Residential Install -

Overhead Door Company of Kansas City™, a DH Pace Company, Inc.

Industry Leader| Advancement Opportunities | Stability

We are hiring a Department Manager to join our Residential Install team at Overhead Door Company of Kansas City™, a DH Pace Company, Inc. You will oversee a large team of Residential Door Installers and Department Coordinators who dispatch them. We sell, service, and install every type of door you can imagine. This is a fast-paced role where you will work hands on with your team and customers.

What You'll Do

• Manage day-to-day operations of the Residential Install department.
• Plan, manage, and implement schedules to meet daily customer commitments and ensure that the plan is properly executed.
• Review workload and manpower to meet customer commitments in a cost-effective manner.
• Ensure that projects are completed timely, below budget and to the satisfaction of the customer.
• Review monthly financial/operational reports and develop action plans to improve.
• Improve individual performance of the field force you manage through daily, monthly and yearly performance reviews
• Will assist with hiring, training and developing new employees
• Other duties as assigned

What You Bring

• 3-5 years of management experience coupled with a Bachelor's degree preferred; will consider an equivalent combination of education and experience
• Prior work in a service-based industry is a plus
• Must have a valid Drivers License and good driving record

What We Offer

• Comprehensive medical, dental, and vision coverage — available your first full month
• Generous paid time off plus paid holidays and floating holidays
• Company-paid life insurance, short-term disability, and long-term disability
• 401(k) with employer match
• Health Savings Account (HSA) and Flexible Spending Account (FSA) options
• Voluntary benefits including supplemental life and critical illness coverage
• Employee discounts for you and your immediate family
• Competitive compensation with annual performance reviews

Successful completion of employment verifications, background check, drug screen, and driving record (if applicable) required in advance of hire.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

DH Pace is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age disability, protected veteran status, genetic information, or any other status protected by applicable federal, sate, or local law.