Residential HVAC Service Technician

B&J Plumbing, Heating, and Air; Wilson (NC); On-site; USD 30,307 - 46,838; Full time

Benefits offered by this job

Bonuses & commissions

Company truck

Company devices

Uniforms provided

Paid training

Health benefits fully paid

Job summary

B & J Plumbing, Heating, and Air Conditioning is seeking experienced Residential HVAC Service Technicians to join our team. As a family-owned company with 40+ years of service, we value quality, integrity, and top-tier customer care.

You will diagnose, repair, and service residential systems, educate homeowners on options, and participate in on-call rotations. We offer competitive hourly pay, bonuses, company truck, devices, uniforms, and paid training.

Qualifications

• 4+ years of residential HVAC service experience.
• EPA certification required.
• Valid driver’s license with a clean driving record.
• Ability to pass background check and drug screening.
• Trade school certificate with 2+ years experience OR 5+ years field experience as a residential service technician.
• Strong diagnostic and troubleshooting skills.
• Experience using ServiceTitan is highly preferred.
• Willingness to obtain NATE certification.
• Must have necessary hand tools, gauges, and meters (Freon recovery equipment provided).

Responsibilities

• Diagnose, repair, and service residential HVAC systems accurately and efficiently.
• Perform comprehensive system inspections to identify safety, performance, and efficiency issues.
• Educate customers on findings and present clear, honest options for repair or replacement.
• Recommend value-added solutions such as indoor air quality products (humidifiers, UV lights, etc.) when appropriate.
• Provide an exceptional customer experience and build trust with homeowners.
• Document all work performed, recommendations, and job details in ServiceTitan.
• Maintain a clean, organized service vehicle and follow company procedures.
• Participate in on-call rotation and work extended hours as needed

Skills

Residential HVAC service

Customer education

On-site diagnostics

Education

EPA certification

Trade school certificate/2+ years or 5+ years field experience

Tools

ServiceTitan

Job description

B & J Plumbing, Heating, and Air Conditioning is looking to add experienced Residential HVAC Service Technicians to our team. As a family-owned and operated company serving homeowners for over 40 years, we’ve built a reputation for quality, integrity, and top-tier service, consistently ranking among the top HVAC and plumbing companies in the nation. We’re looking for technicians who take pride in their craft, enjoy solving problems, and are confident educating homeowners on the best solutions for their home.

Benefits

• Competitive compensation with hourly pay, bonuses, spiffs, and commission opportunities.
• 100% employer-paid premiums for medical, dental, vision, and disability (with low out-of-pocket costs).
• Paid holidays and vacation time.
• Company-provided take-home truck with dispatch from home.
• Company iPhone and iPad.
• Paid uniforms!
• Ongoing paid training (in-house and external) to support career growth.
• A company that invests in your success so you can build a comfortable, stable lifestyle.

Key Responsibilities

• Diagnose, repair, and service residential HVAC systems accurately and efficiently.
• Perform comprehensive system inspections to identify safety, performance, and efficiency issues.
• Educate customers on findings and present clear, honest options for repair or replacement.
• Recommend value-added solutions such as indoor air quality products (humidifiers, UV lights, etc.) when appropriate.
• Provide an exceptional customer experience and build trust with homeowners.
• Document all work performed, recommendations, and job details in ServiceTitan.
• Maintain a clean, organized service vehicle and follow company procedures
• Participate in on-call rotation and work extended hours as needed

Qualifications

• Minimum fur (4)+ years of residential HVAC service experience.
• EPA certification required.
• Valid driver’s license with a clean driving record.
• Ability to pass a background check and drug screening (pre-employment and random)
• Trade school certificate with 2+ years experience OR 5+ years of field experience as a residential service technician.
• Strong diagnostic and troubleshooting skills.
• Experience using ServiceTitan is highly preferred.
• Ability to clearly communicate with customers and confidently present solutions in an ethical, customer-focused manner.
• Willingness to obtain NATE certification.
• Must have necessary hand tools, gauges, and meters (Freon recovery equipment provided)

Please submit a copy of your resume for consideration.