HVAC Technician

TrustalRecruiting; Milford, Northern (CT, KY); Hybrid; USD 55,000 - 69,000; Full time

Benefits offered by this job

Health insurance

PTO

Company vehicle

Weekly team meetings

Job summary

Modern Heating and Air Conditioning is seeking a Lead HVAC Service Technician (Licensed) to join our experienced team in Milford, CT. You will lead field service activities, perform diagnostics and repairs on residential systems, manage on-call rotation, and drive high-quality service with a strong focus on customer satisfaction and professional standards.

Competitive pay $40–$50/hour, uncapped bonuses, company vehicle, PTO, and health insurance are offered to a motivated technician who values

Qualifications

• Eligible for Journeyman’s License (4+ years HVAC trade experience), including at least 2 years of direct residential service work.
• EPA Universal Certification required; Journeyman/Master HVAC license preferred.
• Must own a full set of personal hand/diagnostic tools and know how to use them effectively.
• Dependable, punctual, humble, customer-focused, and a true team player.
• Experience with ServiceTitan is a strong plus.
• Clean-cut appearance, valid driver’s license, and a clean driving record.

Responsibilities

• Perform high-level diagnostics, repairs, and service on residential HVAC systems.
• Quote new system replacements directly to customers or flip system leads to the sales team.
• Build trust and rapport with homeowners, explaining system issues and solutions clearly and professionally.
• Participate in a fair, transparent on-call rotation to support our emergency service customers.
• Promote and renew customer maintenance agreements.
• Maintain a clean, stocked company truck and represent the brand with pride and integrity.

Skills

Journeyman’s License

EPA Universal Certification

Residential service experience

Customer-focused

ServiceTitan experience

Tools

Personal hand tools

Diagnostic tools

Job description

Lead HVAC Service Technician (Licensed)

Modern Heating and Air Conditioning is looking for a top-tier, professional, meticulousLead HVAC Service Technicianto join our team!

Our homegrown business started 15 years ago with one man and one truck. Today, under the leadership ofMattSando, we are a thriving team of over 20 team members. Rather than just filling seats, we are intentionally seeking individuals who will be the perfect culture fit for our company - people who embody teamwork, humility, punctuality, and a passion for a job well done. If this sounds like you, please read on.

We don't impulse hire - we wait for the right fit. If you are a skilled craftsman looking for a truly AWESOME boss, market-leading pay, and a company where your work and personality are truly valued, this is the opportunity for you!

What’s in It for You

• Top-of-the-Market Pay:$40.00 – $50.00 / hour (commensurate with experience)

• Uncapped Commission & Spiffs:

  • 6% Commissionon any brand-new system sales you quote and close.

  • 3% Commissionon system flips/leads handed off if you prefer not to do the final sell.

  • GenerousSPIFF programsfor maintenance renewals and hitting key goals.

• On-Call Structure:Committed on-call schedule with atransparent and equal rotation across the tech team. We only serve our existing customer maintenance plan members after hours and on weekends. This reduces many calls during extreme weather.

• Benefits & Perks:

  • Health insurance (covering70% of employee premiums).

  • Paid Time Off (PTO).

  • DedicatedCompany Vehicle.

  • Regular weekly team meetings to foster communication, growth, and support.

Key Responsibilities

• Perform high-level diagnostics, repairs, and service on residential HVAC systems.

• Quote new system replacements directly to customers or flip system leads to the sales team.

• Build trust and rapport with homeowners, explaining system issues and solutions clearly and professionally.

• Participate in a fair, transparent on-call rotation to support our emergency service customers.

• Promote and renew customer maintenance agreements.

• Maintain a clean, stocked company truck and represent the brand with pride and integrity.

Ideal Candidate / Requirements

• Experience:Eligible for or currently holding aJourneyman’s License(4+ years of HVAC trade experience), includingat least 2 years of direct residential service work.

• Certifications:EPA Universal Certificationrequired; Journeyman/Master HVAC license preferred.

• Tools:Must own a full set of personal hand/diagnostic tools and know how to use them effectively.

• Mindset:Dependable, punctual, humble, customer-focused, and a true team player.

• Tech Skills:Experience withServiceTitanis a strong plus.

• Professionalism:Clean-cut appearance, valid driver’s license, and a clean driving record.

Modern Heating and Air Conditioning is an equal opportunity employer. We look forward to talking with you!