Residential HVAC Service Technician

Ted's HVAC, Plumbing, & Electrical; Roxboro (NC); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Competitive pay

Paid training

Health, dental, and vision insurance

401(k) with company match

Paid time off and holidays

Job summary

Ted's HVAC, Plumbing, & Electrical in Roxboro, North Carolina, is seeking a skilled Residential HVAC Service Technician to deliver high-quality service. This role includes repairing and maintaining HVAC systems, diagnosing issues, and educating homeowners. The ideal candidate has 2+ years of experience, EPA certification, and strong communication skills. Competitive pay, a company vehicle, health insurance, and opportunities for growth are offered in a supportive, team-oriented environment.

Qualifications

• Minimum of 2+ years of residential HVAC experience preferred.
• Strong diagnostic and problem-solving skills.
• Excellent customer service and communication skills.

Responsibilities

• Perform service, repairs, and maintenance on residential HVAC systems.
• Diagnose heating and cooling issues and recommend solutions.
• Educate homeowners on system performance and preventive maintenance.

Skills

Customer service skills

Problem-solving skills

Technical ability

Education

EPA certification

Tools

Company vehicle

Tools

Tablet

Job description

Position Overview

We areseekinga skilled and customer-focusedResidential HVAC Service Technicianto join our growing team. This role is ideal for someone who enjoys solving problems, working with homeowners, and delivering a high-quality service experience from start to finish.

The right candidate brings strong technical ability paired with clear communication, professionalism, and a genuine desire to build trust with customers in their homes.

Responsibilities

• Perform service, repairs, and maintenance on residential HVAC systems.
• Diagnose heating and cooling issues and recommendappropriate solutions.
• Service, diagnose, and repair furnaces, air conditioners, heat pumps, and indoor air quality systems.
• Ensure all work meets local codes, safety standards, and company quality expectations.
• Educate homeowners on system performance, efficiency improvements, and preventive maintenance in a clear and respectful manner.
• Build strong rapport with customers through professionalism, communication, and respect for their home and time.
• Complete required documentation, invoices, and service records accuratelyandtimely.
• Maintain a clean and organized work area, company vehicle, and tools.
• RepresentTed’s withintegrity, professionalism, and attention to detail.

Qualifications

• Minimum of 2+ years of residential HVAC experience preferred.
• Strong diagnostic and problem-solving skills, with the ability to collaborate and ask questions when needed.
• EPA certification required.
• Excellent customer service and communication skills.
• Valid driver’s license and clean driving record.
• Ability to work independently while also contributing positively to a team environment.
• Ability to safely perform the physical aspects of the role, with training, tools, and team support provided as needed.

What We Offer

• Competitive pay
• Company vehicle, tools, and tablet provided
• Paid training and ongoing professional coaching
• Clear opportunities for growth, advancement, and skill development
• Health, dental, and vision insurance
• 401(k) with company match
• Paid time off and holidays
• A supportive, team-oriented work environment that values professionalism and respect