Residential HVAC Service Technician

N.E.T.R.; Massachusetts; On-site; USD 41,000 - 55,000; Full time

Job summary

N.E.T.R., a Sila Services company, is seeking an experienced HVAC Service Technician to diagnose, troubleshoot, and repair residential systems in Stoneham, MA. You’ll work on furnaces, boilers, heat pumps, mini splits, central AC, and air handlers, delivering reliable service to homeowners.

This role emphasizes strong diagnostics, clear explanations of repair options, and safe, professional customer interactions. EPA 608 certification is required, and experience with ServiceTitan is a plus.

Qualifications

• 3+ years of residential HVAC service experience preferred.
• Strong diagnostic and troubleshooting skills.
• EPA 608 certification required.
• Experience with furnaces, boilers, heat pumps, mini splits, and AC systems.

Responsibilities

• Diagnose, troubleshoot, service, and repair residential HVAC systems.
• Work on furnaces, boilers, heat pumps, mini splits, central AC systems, and air handlers.
• Perform preventative maintenance and system tune-ups.
• Explain findings and present repair and replacement options to homeowners.
• Complete service documentation accurately and maintain high customer service levels.
• Work independently with strong team backing.

Skills

Diagnostic skills

Troubleshooting

Customer communication

Residential HVAC

Education

EPA 608 Certification

Tools

ServiceTitan

Job description

HVAC Service Technician ? N.E.T.R.

Stoneham, MA

$30?$40/hour

Good HVAC techs have options. We want to give you a reason to choose us.

N.E.T.R., a Sila Services company, is looking for an experienced HVAC Service Technician who knows how to diagnose a system, take care of the customer, and get the job done right.

We?re looking for someone who enjoys troubleshooting, likes variety, and takes pride in being the person homeowners can count on when their heat or AC isn?t cooperating.

What You?ll Do

• Diagnose, troubleshoot, service, and repair residential HVAC systems
• Work on furnaces, boilers, heat pumps, mini splits, central AC systems, and air handlers
• Perform preventative maintenance and system tune-ups
• Troubleshoot electrical, mechanical, airflow, refrigerant, and control issues
• Explain what you find and give homeowners clear repair and replacement options
• Recommend solutions that make sense for the customer and their home
• Complete service documentation accurately
• Maintain a high level of customer service from start to finish
• Work independently while having the support of a strong team behind you

What We?re Looking For

• 3+ years of residential HVAC service experience preferred
• Strong diagnostic and troubleshooting skills
• EPA 608 certification
• Experience with furnaces, boilers, heat pumps, mini splits, and AC systems
• Electrical and low-voltage troubleshooting experience
• Comfortable talking with homeowners and presenting options
• ServiceTitan experience is a plus
• Valid driver?s license
• Someone dependable, professional, and proud of the work they do

Why N.E.T.R.?

N.E.T.R. has been serving the Boston area since 1989 and provides HVAC, plumbing, electrical, and commercial services.

We offer steady work, great benefits, training, and opportunities to grow. You?ll have a team behind you and the chance to keep building your skills and your earning potential.

If you know HVAC, love figuring out what?s wrong, and want to work somewhere that appreciates a great tech, we want to talk to you.

Come join N.E.T.R. and bring your HVAC skills with you!

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