Residential HVAC Service Technician

Papalia; Boxborough (MA); On-site; USD 80,000 - 150,000; Full time

Benefits offered by this job

Medical Insurance

401(k) Plan

Life Insurance

Paid Time Off

Company vehicle and tool stipend

Training opportunities

Job summary

Papalia Home Services in Boxborough, MA is seeking a skilled Residential HVAC Service Technician to diagnose, repair, and maintain residential heating and cooling systems while delivering outstanding customer service to our customers.

You will work with ductwork, energy-efficient units, and be responsible for scheduled maintenance, inspections, and installations. This is a family-run company that offers competitive pay, strong training, growth opportunities, and a supportive team culture.

Qualifications

• Minimum 2 years of experience in residential HVAC service and repair.
• Strong diagnostic and troubleshooting skills.
• Customer-focused mindset with commitment to quality.
• Detail-oriented and organized.
• Excellent communication skills.
• Valid driver’s license with clean driving record.
• Applicable HVAC certifications and licenses for Massachusetts.

Responsibilities

• Diagnose and repair residential HVAC system issues.
• Perform scheduled maintenance, tune-ups, and inspections.
• Install and upgrade heating and cooling equipment.
• Ensure compliance with local, state, and national HVAC codes.
• Work with ductwork, ventilation systems, and energy-efficient units.
• Deliver exceptional customer service.

Skills

HVAC Diagnostics

Customer Service

Communication Skills

Attention to Detail

Driver’s license

Education

Massachusetts HVAC Technician License

Job description

Overview

About Us

Papalia Home Services has been delivering trusted home comfort solutions across the Boston Metro West area since 1990. We provide top-tier plumbing, heating, cooling, electrical, and water filtration services. We proudly serve communities including Acton, Boxborough, Westford, Concord, Sudbury, and Lexington. Our award-winning customer service has been recognized with Angie’s List Super Service Awards.

We are seeking a skilled Residential HVAC Service Technician to join our team in Boxborough, MA. This role is ideal for an experienced professional who takes pride in diagnosing, repairing, and maintaining residential heating and cooling systems while delivering exceptional customer service.

Why Join Papalia

• Competitive, performance-based pay

• High-quality residential HVAC environment

• Supportive team culture and advanced tools

• Long-term stability with a respected family-run company

• Clear career advancement and cross-training opportunities

• Innovative leadership focused on growth and investing in people

Responsibilities

• Diagnose and repair residential HVAC system issues

• Perform scheduled maintenance, tune-ups, and inspections

• Install and upgrade heating and cooling equipment

• Ensure compliance with local, state, and national HVAC codes

• Work with ductwork, ventilation systems, and energy-efficient units

• Deliver exceptional customer service

Qualifications

• Minimum 2 years of experience in residential HVAC service and repair

• Strong diagnostic and troubleshooting skills

• Customer-focused mindset with commitment to quality

• Detail-oriented and organized

• Excellent communication skills

• Valid driver’s license with clean driving record

• Applicable HVAC certifications and licenses for Massachusetts

Benefits

• Medical, Dental, and Vision Insurance

• 401(k) Retirement Plan with company match

• Company-paid Life and Long-Term Disability Insurance

• Optional Short-Term Disability and Voluntary Life Insurance

• Generous Paid Time Off and Holiday Schedule

• Fully stocked company vehicles and tool stipend

• Continuous training opportunities

Compensation $80,000–$150,000 per year (based on performance and experience)

Location Boxborough, MA

Additional Information Pre-employment background check and drug screening may apply, subject to local laws.

Posted Min Pay Rate

USD $80,000.00/Yr.

Posted Max Pay Rate

USD $150,000.00/Yr.