Residential HVAC Service Technician (2nd Shift)

Papalia; Boxborough (MA); On-site; USD 80,000 - 150,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) Retirement Plan with company-m​

Company-paid Life Insurance

Long-Term Disability Insurance

Paid Time Off & Holidays

Company vehicles and tool stipend

Job summary

Papalia Home Services in Boxborough, MA is seeking a Residential HVAC Service Technician (2nd Shift) to diagnose, repair, and maintain residential heating and cooling systems while delivering exceptional customer service.

You will work ~12:00 p.m. - 8:00 p.m. in a family-run company offering competitive pay and comprehensive benefits, with opportunities for training and advancement.

Qualifications

• Minimum 2 years of experience in residential HVAC service and repair.
• Strong diagnostic and troubleshooting skills.
• Customer-focused mindset with commitment to quality.

Responsibilities

• Diagnose and repair residential HVAC system issues.
• Perform scheduled maintenance, tune-ups, and inspections.
• Install and upgrade heating and cooling equipment.
• Ensure compliance with local, state, and national HVAC codes.
• Work with ductwork, ventilation systems, and energy-efficient units.
• Deliver exceptional customer service.

Skills

Residential HVAC experience

Diagnosis & troubleshooting

Customer service

Communication skills

Attention to detail

Education

Massachusetts HVAC license

Job description

Overview

Join the Papalia Home Services team as an Residential HVAC Service Technician (2nd Shift) in Boxborough, MA!

Are you an experienced Residential HVAC Service Technician looking for a fulfilling career? We offer an environment where your expertise is valued, and your hard work is rewarded. As a part of our team, you will have the opportunity to make a meaningful impact within the local community.

Papalia Home Services has been delivering trusted home comfort solutions across the Boston Metro West area since 1990. We provide top-tier plumbing, heating, cooling, electrical, and water filtration services. We proudly serve communities including Acton, Boxborough, Westford, Concord, Sudbury, Lexington, and more!

This role is ideal for an experienced professional who takes pride in diagnosing, repairing, and maintaining residential heating and cooling systems while delivering exceptional customer service.

Why Choose Us?

• Competitive, performance-based pay
• High-quality residential HVAC environment
• Supportive team culture and advanced tools
• Long-term stability with a respected family-run company
• Clear career advancement and cross-training opportunities
• Innovative leadership focused on growth and investing in people

Responsibilities

• Diagnose and repair residential HVAC system issues
• Perform scheduled maintenance, tune-ups, and inspections
• Install and upgrade heating and cooling equipment
• Ensure compliance with local, state, and national HVAC codes
• Work with ductwork, ventilation systems, and energy-efficient units
• Deliver exceptional customer service

Qualifications

• Minimum 2 years of experience in residential HVAC service and repair
• Strong diagnostic and troubleshooting skills
• Customer-focused mindset with commitment to quality
• Detail-oriented and organized
• Excellent communication skills
• Valid driver’s license with clean driving record
• Applicable HVAC certifications and licenses for Massachusetts

Benefits

• Medical, Dental, and Vision Insurance
• 401(k) Retirement Plan with company match
• Company-paid Life and Long-Term Disability Insurance
• Optional Short-Term Disability and Voluntary Life Insurance
• Generous Paid Time Off and Holiday Schedule
• Fully stocked company vehicles and tool stipend

• Continuous training opportunities

Compensation: $80,000–$150,000 per year (based on performance and experience)

Hours: ~12:00 p.m. - 8:00 p.m.

Location: Boxborough, MA

Papalia Home Services is an equal opportunity employer committed to providing a workplace free from discrimination and harassment. We value diversity and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected characteristic. All qualified applicants will receive consideration for employment.

Additional Information Pre-employment background check and drug screening may apply, subject to local laws.

Posted Min Pay Rate

USD $80,000.00/Yr.

Posted Max Pay Rate

USD $150,000.00/Yr.