Residential HVAC Operations Lead

K Komfort Heating & Cooling; Crystal Lake (IL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) with company match

Paid time off and holidays

Growth-oriented work culture

Job summary

K Komfort Heating & Cooling in Crystal Lake, IL seeks an Assistant Residential Operations Manager to support daily operations, answer technical questions, and assist with training. You will diagnose and repair residential HVAC systems and coach technicians to improve field performance.

Work closely with the Residential Operations Manager, Dispatcher, Service Technicians, and HVAC Installers-Residential; requires 3 years' experience, EPA 608 certification, and a valid driver's license.

Qualifications

• High school diploma or GED; technical school training in HVAC preferred; college degree a plus.
• EPA 608 (Type II) certification required.
• Minimum of 3 years of experience in residential HVAC repair and installation.
• Strong knowledge of HVAC systems, tools, and equipment.
• Excellent problem-solving and diagnostic skills.
• Ability to communicate effectively with customers and team members.
• Valid driver’s license with good driving record; able to meet driving requirements for company vehicle.
• Ability to work independently and manage time effectively.

Responsibilities

• Assist the Residential Operations Manager with daily operations and administration tasks.
• Partner with the manager to develop and implement training programs to build technician confidence.
• Coach and train team members on HVAC basics and common field issues.
• Diagnose and repair residential and light commercial HVAC systems per manufacturer specs.
• Perform routine maintenance to improve reliability and efficiency.
• Record service findings, parts used, and recommendations in service software.
• Explain issues and options clearly to customers and answer questions.
• Educate customers on proper system operation and maintenance.
• Maintain a clean, organized job site and stocked service vehicles.
• Participate in on-call rotation for after-hours calls.
• Follow safety procedures and codes; stay current with training.

Skills

HVAC knowledge

Diagnostics

Customer communication

Problem solving

Education

High school diploma or GED

EPA 608 certification

HVAC technical training

College degree a plus

Tools

HVAC tools

Job description

K Komfort Heating & Cooling in Crystal Lake, IL seeks an Assistant Residential Operations Manager to support daily operations, answer technical questions, and assist with training. You will diagnose and repair residential HVAC systems and coach technicians to improve field performance.

Work closely with the Residential Operations Manager, Dispatcher, Service Technicians, and HVAC Installers-Residential; requires 3 years' experience, EPA 608 certification, and a valid driver's license.