Residential HVAC Manager: Lead Service & Install Teams

Atrium Home Services; Round Lake (IL); On-site; USD 78,000 - 110,000; Full time

Benefits offered by this job

Benefits from day one

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Paid holidays and PTO

Life insurance $30,000

Job summary

Atrium Home Services in Round Lake, IL seeks a Residential HVAC Manager to oversee service, installation, maintenance and customer support across residential HVAC operations.

You will lead a team of technicians, develop training, manage budgets, ensure safety and compliance, and drive customer satisfaction through responsive service and clear communication. The role combines leadership with hands-on ops in a fast-paced environment.

Qualifications

• Proven experience in HVAC management or a similar role.
• Excellent leadership and team management skills.
• Exceptional customer service and communication abilities.
• Financial acumen with budgeting experience.
• Service Titan experience desired.
• Ability to pass DOT physical/drug screen and background check.
• Valid driver’s license with a solid driving record.

Responsibilities

• Lead and manage a team of HVAC technicians and support staff.
• Develop and implement training programs to ensure technical proficiency and safety compliance.
• Conduct regular performance evaluations and provide constructive feedback.
• Oversee daily operations to ensure efficient and effective service delivery.
• Manage scheduling and dispatching of technicians for service calls and installations.
• Ensure all work is completed to company standards and customer satisfaction.
• Prepare and manage budgets, forecasts, and financial reports.
• Monitor expenses and implement cost-saving measures without compromising quality.
• Ensure accurate and timely billing and invoicing.
• Stay updated on industry trends, regulations, and best practices.

Skills

HVAC management

Leadership

Customer service

Budgeting

ServiceTitan

DOT physical

Driver's license

Tools

ServiceTitan

Job description

Atrium Home Services in Round Lake, IL seeks a Residential HVAC Manager to oversee service, installation, maintenance and customer support across residential HVAC operations.

You will lead a team of technicians, develop training, manage budgets, ensure safety and compliance, and drive customer satisfaction through responsive service and clear communication. The role combines leadership with hands-on ops in a fast-paced environment.