HVAC Service Manager: Lead Techs, Train & Grow

HireAligned; Lombard (IL); On-site; USD 90,000 - 130,000; Full time

Job summary

HireAligned in the Chicagoland area is seeking an HVAC Service Manager to own all technician and installer activities. This is a hands-on leadership role for a former HVAC technician, not a dispatch or office job.

You will lead service techs and installers, raise their skills, and ensure high standards while stepping in for warranty callbacks, tough jobs, and staffing gaps. You will help grow the business through maintenance contracts and precise job scoping.

Qualifications

• Hands-on background as an HVAC service technician and/or installer
• Willingness to run calls, take over jobs, and personally handle warranty call-backs
• Experience leading, training, and holding field technicians accountable
• Strong technical and diagnostic knowledge across residential and commercial HVAC
• Comfortable hiring, coaching, and when necessary terminating field staff
• Valid driver's license with a clean driving record

Responsibilities

• Maintain supervision of all service, maintenance, and installation jobs
• Direct all technicians and installers reporting to you
• Ensure technical accuracy, efficiency, and budget compliance
• Create and run a technical training program to grow technician and installer skills
• Serve as a direct point of contact with customers to strengthen relationships and improve retention
• Provide on-call support to techs and installers by phone or in person, and take over jobs when needed

Skills

HVAC knowledge

Leadership

Customer relations

Job description

HireAligned in the Chicagoland area is seeking an HVAC Service Manager to own all technician and installer activities. This is a hands-on leadership role for a former HVAC technician, not a dispatch or office job.

You will lead service techs and installers, raise their skills, and ensure high standards while stepping in for warranty callbacks, tough jobs, and staffing gaps. You will help grow the business through maintenance contracts and precise job scoping.