Residential HVAC Installer

GEM Plumbing & Heating Services, LLC; West Yarmouth (MA); On-site; USD 70,000 - 92,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401K Plan with Company Match

Holiday Pay

Long Term Disability

Company Paid Life Insurance

Flexible Spending Account

Great Company Culture

Company iPhone & iPad

Company Provided Vehicle with Fuel

Fitted and Customized Uniforms

Continuous training and development

Job summary

GEM Plumbing & Heating Services, LLC is seeking a Residential HVAC Installer in Massachusetts to install, repair, and replace HVAC systems. This full-time role offers benefits and a sign-on bonus for licensed technicians. Join a team that values craftsmanship, reliability, and customer service in a family‑oriented culture.

You will work on residential projects, maintain safe work practices, and collaborate with supervisors to ensure timely project completion and high customer satisfaction.

Qualifications

• EPA certification required; Journeyman license in RI or MA preferred.
• Residential HVAC installation experience required.
• Strong customer service and communication skills.

Responsibilities

• Install, repair, and replace HVAC systems in various settings, including tight spaces.
• Provide world-class customer service to customers daily.
• Complete paperwork in a timely and accurate manner.
• Maintain a clean work area and adhere to safety policies.
• Collaborate with team and supervisors and maintain professionalism.
• Be punctual to all jobs and attend required meetings.
• Follow company handbook policies and safety guidelines.

Skills

Excellent customer service

Communication

Organizational skills

On-call & weekend hours

Education

EPA certification

Journeyman license (RI/MA)

Job description

Position Overview

Here at GEM, we provide career opportunities to master your craft, earn competitive wages, and make a real difference in the lives of our customers and our community. We are looking for employees that take pride in their work and see plumbing as both an art and a trade. While working with us expect to be treated like family - because you are! You will work in an environment where your hard work is rewarded, recognized, and appreciated. Your daily contributions will have a direct effect on the success of the company and your future. If you want to be part of something bigger than just a job -.

As the Residential HVAC Installer, you will repair, maintain, and replace all HVAC equipment for the benefit of our customers. This position is full time with benefits.

Responsibilities

• Install, repair, and replace various HVAC systems sometimes in confined or high places


• Provide world-class customer service to our customers on a daily basis


• Complete paperwork in a timely and efficient manner


• Maintain clean work area


• Work closely with all other workers and supervisors while maintaining a polite, professional attitude


• Arrive on time to all jobs ready to work


• Attend company meetings as necessary


• Adhere to all safety and handbook policies

Qualifications

• Possess EPA, and will get a sign on bonus for a RI or MA Journeyman License - Up to $5K Sign on Bonus!


• Prior Residential experience


• Excellent customer service and communication skills


• Strong organizational skills


• Must be able to work on-call and weekend hours

Benefits

• Medical, Dental, and Vision Insurance


• 401K Plan with Company Match


• Holiday Pay


• Long Term Disability


• Company Paid Life Insurance


• Flexible Spending Account


• Great Company Culture


• Company iPhone & iPad


• Company Provided Vehicle with Fuel Package

Sign On Bonus

• Must have an active RI or MA Journeyman or Master license to qualify for the Sign On Bonus


• Must be active License


• Limited Time offer

Additional Perks

• Fitted and Customized Company Uniforms


• Continuous and extensive training and development

GEM is an Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.