Residential HVAC Install Manager

Best Care Home Services; Bartlett (TN); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Company vehicle

Medical, dental, and vision

401k with employer match

Paid time off

6 paid holidays

Bonus opportunity

Job summary

Best Care Home Services in Bartlett, TN seeks a hands-on Residential HVAC Install Manager to lead daily install operations, grow the installer team, and ensure top-quality workmanship and customer satisfaction.

You will coach technicians, plan training, manage margins, and collaborate with service, warehouse, and people teams to maintain safety and timely project delivery.

Qualifications

• Five years of HVAC install experience in residential settings.
• Experience in a leadership position with team development.
• Proven track record of driving performance and meeting goals.
• Ability to juggle priorities in a fast-paced environment.
• Strong organization and detail orientation.
• Confident communication and presentation skills.
• Experience with ServiceTitan is a plus.

Responsibilities

• Lead daily install operations and own monthly gross margin goals.
• Coach and develop the team through regular one-on-ones and ride-alongs.
• Build quarterly training plans and partner on technical training.
• Maintain high quality and safety standards.
• Address customer concerns to achieve high satisfaction.
• Ensure permits and inspections pass on the first try.
• Coordinate with Warehouse/Fleet on monthly inspections and counts.
• Collaborate with People on staffing plans.
• Participate in leadership meetings and reviews.

Skills

HVAC Install Experience

Leadership

Team Coaching

Goal Achievement

Communication

Attention to Detail

Organization

ServiceTitan Experience

Tools

ServiceTitan

Job description

At Best Care Home Services, Plumbing, Heating and Air, "Best Care" is more than just our name—it's our promise. We are committed to delivering exceptional service through continued investment in our people, training, and the latest HVAC technology. We are looking for an experienced Residential HVAC Install Manager who is passionate about building strong teams, developing installers, and ensuring every installation meets the highest standards of quality and customer satisfaction. If you're a hands‑on leader who takes pride in delivering outstanding results.

Why Best Care:

• Competitive pay - salary plus monthly bonus opportunity.
• Comprehensive benefits package including medical, dental, and vision plus critical illness and accident insurance.
• 401k plus employer matching.
• Paid time off, plus six paid holidays.
• Company vehicle and fuel card.
• A team that runs on honesty, respect and integrity.

What you’ll do:

• Lead daily install operations and own the department’s monthly gross margin goals.
• Coach and develop your team through monthly one‑on‑ones, ride‑alongs twice a week, and weekly training.
• Build a quarterly training plan, and partner with service managers on technical training.
• Keep quality and safety high.
• Handle customer concerns with the goal of 100% satisfaction.
• Make sure permits and inspections pass the first time.
• Work with the Warehouse and Fleet Manager on monthly truck inspections and inventory counts.
• Partner with the Director of People on staffing plans.
• Take part in leadership meetings, including the daily huddle, weekly L10, and monthly reviews.

What you bring:

• Five years of HVAC Install experience.
• Experience in a leadership position.
• A track record of inspiring people and helping them grow.
• Proven ability to drive team performance and hit business goals.
• The ability to juggle priorities in a fast‑paced environment.
• Strong organization and attention to detail.
• Confident, clear communication and presentation skills.
• ServiceTitan experience is a plus.
• Join our team and take the next step toward a rewarding career where you'll feel appreciated, supported, and inspired to succeed!