HVAC Install Manager

Scott Brothers Heating, Cooling, Plumbing & Electrical; Fleetwood (NC); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Medical coverage

Dental plan

Vision plan

401k matching

Disability & Life Insurance

Paid time off

Training & development

Weekly pay

Job summary

Scott Brothers Heating, Cooling, Plumbing & Electrical is seeking an HVAC Install Manager to lead the installation team, drive quality, safety, and efficiency across residential projects. You will manage installers, coordinate with service, dispatch, and warehouse, and deliver exceptional customer experiences.

The role emphasizes leadership, process improvement, and training, with a compensation range of $70,000–$80,000 per year plus monthly bonuses.

Qualifications

• Minimum 3 years of residential HVAC installation with diagnostic troubleshooting and repair.

Responsibilities

• Oversee installations and ensure quality/safety inspections.
• Train and coach Installation Technicians.
• Coordinate with service, dispatch, warehouse and other departments.
• Resolve escalated customer issues and provide feedback to Operations Manager.
• Plan, forecast, and coordinate installations; set clear goals for technicians.
• Promote a constructive culture aligned with company values.
• Incorporate safety topics into coaching and training sessions.

Skills

HVAC leadership

Team management

Troubleshooting

Coaching/mentoring

Installation planning

Education

HVAC Certification

EPA Certification

Tools

ServiceTitan

Job description

Overview

Are you ready to take your HVAC career to the next level? Scott Brothers is seeking a passionate, results-driven HVAC Install Manager to lead our installation team and drive operational excellence!

This is more than just a job. It's an opportunity to make a lasting impact by leading a high-performing team, improving processes, and delivering exceptional installation experiences for our customers.

As the HVAC Install Manager, you'll oversee all residential and/or commercial HVAC installation operations, manage and develop a team of skilled installers, ensure quality workmanship, maintain safety and efficiency standards, and help drive customer satisfaction at every stage of the project.

If you're a strong leader with HVAC installation experience, exceptional organizational skills, and a commitment to excellence, we want YOU on our team!

Compensation:

• $70,000 - $80,000/yr + monthly bonus potential

Why YOU Should Join Our Team:

• Competitive Weekly Pay: Your hard work deserves top compensation.
• Comprehensive Benefits: Medical, Prescription, Dental, and Vision plans to keep you and your loved ones healthy.
• Security & Growth: Disability & Term Life Insurance, plus matching 401k benefits.
• Career Development: Ongoing training & development with clear pathways for growth.
• Paid Time Off: Paid Holidays & PTO to ensure you can recharge and enjoy life outside of work.

What YOU Will Do:

• The HVAC Installation Manager facilitates and performs quality and safety inspections on new Installations. Troubleshoot, and resolve installation and start-up issues.
• Provide consistent and accurate feedback, encouragement, support, professional development, and coaching to Installation Technicians.
• The HVAC Installation Manager will partner with service, dispatch, warehouse, and other necessary departments to ensure timely and accurate service to customers in accordance with company standards and procedures.
• Follow up and resolve escalated customer disputes/complaints, ensuring an effective and long-term resolution and provide daily feedback to HVAC Operations Manager.
• Plan, forecast, and coordinate Installations. Communicate clear goals and expectations to Installation Technicians.
• Help instill a fun and nurturing culture with Integrity Home SolutionCore Values.
• Ensure that safety topics are incorporated into one-to-one coaching conversations, weekly meetings, and training sessions. Monitor and act on trends involving Installation Technician callbacks and service opportunities.

What We Need From YOU:

• At least 3 years of residential HVAC installation experience with diagnostic troubleshooting and repair service, including air conditioning & heating systems.
• Must have the ability to train others.
• Must have valid drivers license with an acceptable driving record
• Acceptable criminal background check
• A valid driver’s license (because we’re on the move!)
• Experience with ServiceTitan is a plus, but not required