Residential Heat Pump Technician — Diagnostics Expert

Jetson Home Inc.; Centennial (CO); On-site; USD 91,693,056 - 103,154,688; Full time

Benefits offered by this job

Dental Care

Vision Care & Life Insurance premiums

Health Insurance

Education Support

Parental Leave Top Up

Tools Provided

Uniform Provided

Lunch Provided

401k program

Job summary

Jetson Home Inc. is seeking a skilled Heat Pump Service Technician to diagnose, troubleshoot, and support residential heat pump systems. This non-selling role focuses on technical excellence and customer confidence, with no sales quotas.

You will perform system diagnostics, walkthrough installations, and provide field insights to improve processes and training. Requirements include 3+ years in HVAC or heat pump service, EPA Type II/Universal, strong diagnostic skills, and a valid driver’s

Qualifications

• 3+ years of experience as an HVAC or heat pump service technician.
• In-depth knowledge of heat pump systems, controls, and commissioning.
• Strong diagnostic and problem-solving skills.
• EPA certification (Type II or Universal) required.
• Excellent communication and documentation abilities.
• A commitment to professionalism, safety, and customer satisfaction.
• A valid driver's license is required for travel to job sites.
• Follows OSHA Electrical Standard.
• Follows OSHA's Lockout/Tagout (LOTO) standard.

Responsibilities

• Diagnose and troubleshoot performance issues with heat pumps and related HVAC systems.
• Conduct on-site walkthroughs of complex or high-priority installations to ensure proper setup and system operation.
• Provide detailed technical assessments and feedback to installation teams, project managers, and engineering staff.
• Verify system functionality, airflow, and refrigerant performance; document findings in field reports.
• Support training efforts by identifying recurring installation challenges or best practices.
• Collaborate closely with internal teams to ensure jobs are completed safely, efficiently, and to spec.
• Maintain accurate service documentation and uphold safety and quality standards.

Skills

HVAC experience

Heat pump systems

EPA certification

Customer service

Driver's license

OSHA safety

Job description

Jetson Home Inc. is seeking a skilled Heat Pump Service Technician to diagnose, troubleshoot, and support residential heat pump systems. This non-selling role focuses on technical excellence and customer confidence, with no sales quotas.

You will perform system diagnostics, walkthrough installations, and provide field insights to improve processes and training. Requirements include 3+ years in HVAC or heat pump service, EPA Type II/Universal, strong diagnostic skills, and a valid driver’s