Heat Pump Warranty Technician

Jetson Home Inc.; Centennial (CO); On-site; USD 44,083 - 49,593; Full time

Benefits offered by this job

Dental/Vision/Life premiums fully paid

Health insurance paid 85%

Education support

Parental leave top up

Tools provided

Uniform provided

Lunch provided

401k program

Job summary

Jetson Home Inc. is seeking a skilled Heat Pump Warranty Technician to diagnose, troubleshoot, and support residential heat pump systems. This is a non‑selling, technical role focused on performance and quality.

You will perform system diagnostics, onsite walkthroughs of complex installations, and provide field insights to improve processes and training. Some overtime may be required during peak heating and cooling seasons.

Qualifications

• 3+ years of experience as an HVAC or heat pump service technician.
• In-depth knowledge of heat pump systems, controls, and commissioning.
• Strong diagnostic and problem-solving skills.
• EPA certification (Type II or Universal) required.

Responsibilities

• Diagnose and troubleshoot heat pumps and related HVAC systems.
• Conduct onsite walkthroughs of installations to ensure proper setup and operation.
• Provide detailed technical assessments to installation teams, project managers, and engineering staff.
• Verify system functionality, airflow, and refrigerant performance; document findings in field reports.
• Support training by identifying recurring installation challenges or best practices.
• Collaborate with internal teams to ensure safe, efficient, and to-spec work.
• Maintain accurate service documentation and uphold safety and quality standards.
• Overtime may be required during peak heating and cooling seasons.

Skills

HVAC experience

Diagnostic skills

Communication & documentation

Education

EPA certification (Type II or Universal)

Job description

Jetson is on a mission to accelerate the transition of 100 million homes across North America away from fossil fuels toward sustainable energy use. We believe in a future that is 100% electric and 100% better.

Homes are one of the largest sources of carbon emissions, yet adoption of solutions like heat pumps remains slow due to cost and complexity. Jetson is solving this by building the first fully vertically integrated home electrification company — making clean energy simple, transparent, and affordable.

We rely heavily on technology, automation, and data to scale this impact. At Jetson, we value people who are excellent at their craft, curious about new tools (including AI), and motivated to continuously improve how work gets done.

The Opportunity

We’re seeking a skilled Heat Pump Warranty Technician to join our team, specializing in diagnosing, troubleshooting, and supporting residential heat pump systems. This is a non-selling role. Your focus will be on technical excellence and customer confidence, not sales quotas or upselling. You’ll play a key part in ensuring our installations meet the highest performance and quality standards. In this role, you’ll perform system diagnostics, conduct walkthroughs of challenging installations, and provide field insights to improve our processes and training.

What You’ll Do:

• No sales quotas or product upselling, this is a purely technical and support‑focused position.
• You will not be responsible for closing deals or promoting upgrades. Your expertise ensures that systems perform at their best.
• Diagnose and troubleshoot performance issues with heat pumps and related HVAC systems.
• Conduct onsite walkthroughs of complex or high‑priority installations to ensure proper setup and system operation.
• Provide detailed technical assessments and feedback to installation teams, project managers, and engineering staff.
• Verify system functionality, airflow, and refrigerant performance; document findings in field reports.
• Support training efforts by identifying recurring installation challenges or best practices.
• Collaborate closely with internal teams to ensure jobs are completed safely, efficiently, and to spec.
• Maintain accurate service documentation and uphold safety and quality standards.
• Will require some overtime during peak heating and cooling seasons.

What You Bring:

• 3+ years of experience as an HVAC or heat pump service technician
• In‑depth knowledge of heat pump systems, controls, and commissioning
• Strong diagnostic and problem‑solving skills.
• EPA certification (Type II or Universal) required.
• Excellent communication and documentation abilities.
• A commitment to professionalism, safety, and customer satisfaction.
• A valid driver's license is required for travel to job sites.
• Follows OSHA Electrical Standard
• Follows the Occupational Safety and Health Administration’s (OSHA) Lockout/Tagout (LOTO) standard

Job Type: Full-time, Permanent

Pay: $32 - $36 per hour

• Dental Care, Vision Care & Life Insurance premiums fully paid by Jetson
• Health Insurance premium 85% paid by Jetson
• Education Support
• Parental Leave Top Up
• Tools Provided
• Uniform Provided
• Lunch Provided
• 401k program

U.S. Roles Jetson is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, or gender identity. If you require accommodation during the recruitment process, please contact us.

Canada Roles Jetson is an equal opportunity employer committed to inclusive hiring. We do not discriminate on any ground protected under applicable human rights legislation. If you require accommodation at any stage of the recruitment process, please contact us.