Heat Pump Service Tech - On-Site Diagnostics & Field Support

Helio Home; Centennial (CO); On-site; USD 44,000 - 50,000; Full time

Benefits offered by this job

Dental Insurance

Vision Insurance

Life Insurance

Education Support

Parental Leave Top Up

Tools Provided

Uniform Provided

Lunch Provided

401k

Job summary

Jetson in Centennial, CO is seeking a skilled Heat Pump Service Technician to diagnose, troubleshoot, and support residential heat pump systems. This is a non-selling, technical role focused on quality and customer satisfaction.

You will perform on-site diagnostics, walkthroughs of complex installations, and provide field input to improve processes. EPA Type II or Universal certification and 3+ years experience required; valid driver’s license and OSHA compliance expected.

Qualifications

• 3+ years of experience in HVAC or heat pump service.
• In-depth knowledge of heat pump systems, controls, and commissioning.
• EPA certification (Type II or Universal) required.
• Excellent communication and documentation abilities.

Responsibilities

• Diagnose and troubleshoot performance issues with heat pumps and HVAC systems.
• Conduct on-site walkthroughs of complex installations to ensure proper setup.
• Provide detailed technical assessments to installation teams and engineers.
• Verify system functionality, airflow, and refrigerant performance; document findings.
• Maintain accurate service documentation and uphold safety and quality standards.
• Support training efforts by identifying recurring installation challenges or best practices.

Skills

HVAC systems

Heat pumps

Diagnostics

EPA certification

Driver's license

Safety compliance

Job description

Jetson in Centennial, CO is seeking a skilled Heat Pump Service Technician to diagnose, troubleshoot, and support residential heat pump systems. This is a non-selling, technical role focused on quality and customer satisfaction.

You will perform on-site diagnostics, walkthroughs of complex installations, and provide field input to improve processes. EPA Type II or Universal certification and 3+ years experience required; valid driver’s license and OSHA compliance expected.